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Cadillac DTS Forum - 2006 through 2012 Discussion, Grrr! 06 DTS, 70K miles with Oil Leak in Past Cadillac Vehicle Discussion; Originally Posted by brucehammond Thanks Sarah but cadillac customer service refused to help me with my $2800 oil leak repair ...
  1. #16
    kadylac1's Avatar
    kadylac1 is offline Cadillac Owners Member
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    Quote Originally Posted by brucehammond
    Thanks Sarah but cadillac customer service refused to help me with my $2800 oil leak repair on a car with only 48,000 miles. I did everything including beg someone for some assistance. I have over $5000 in repairs on this DTS in the 18 months that I have owned it.
    How about a partial refund for some overpriced repairs or maybe a warranty extension for your inconvenience? Aww, that would be some real customer service.
    satlite440 likes this.

  2. #17
    brucehammond is offline Cadillac Owners Member
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    Yea those are exactly the things I suggested.

  3. #18
    Aeros is offline Cadillac Owners Member
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    Bruce, my Cadillac dealer fixed my oil leak, under what I was told was the powertrain warranty. Fixed that and hub bearings replacement. I just remember the service advisor telling me I don't owe a dime. That was at 67000 mi. Good luck to you.

  4. #19
    kadylac1's Avatar
    kadylac1 is offline Cadillac Owners Member
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    Quote Originally Posted by kadylac1
    Thanks for posting Black Dawg. It looks like I might have the same issue. I noticed some smoke coming from the hood, while at a stop light. I pulled over and everything looked normal, so I drove about a mile to my job. When I got to work, I let the car run for like 5 minutes and still no smoke. I guess it's Day 1 of an oil leak issue.
    UPDATE: I took in my 2008 DTS for an oil change at the Cadillac dealer, so I had them check for any leaks. The Service Manager said I had no leaks and everything looked good. If oil isn't the culprit, maybe I'm dealing with water. Could a bad water pump cause "steam" to come from under the hood? I don't see any leakage in my parking spots at home or work and my vehicle doesn't overheat, so I'm trying to narrow it down.

  5. #20
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    Re: Grrr! 06 DTS, 70K miles with Oil Leak

    Maybe crossover gaskets ( hard to see ). Only leaks on the ground once they really let go, can take up to a year or so for that. You can usually smell the coolant though.

  6. #21
    kadylac1's Avatar
    kadylac1 is offline Cadillac Owners Member
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    Quote Originally Posted by Tom's Caddy
    Maybe crossover gaskets ( hard to see ). Only leaks on the ground once they really let go, can take up to a year or so for that. You can usually smell the coolant though.
    Thanks Tom's Caddy. Could this cause smoke or steam to come from under the hood?

  7. #22
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    Re: Grrr! 06 DTS, 70K miles with Oil Leak

    Maybe steam. If you are getting steam a pressure test will show the leak.

  8. #23
    kadylac1's Avatar
    kadylac1 is offline Cadillac Owners Member
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    Quote Originally Posted by Tom's Caddy
    Maybe steam. If you are getting steam a pressure test will show the leak.
    Thanks again Tom's Caddy. I'm driving from San Diego, CA to Los Angeles, CA tomorrow night, but I'll get that done on Monday morning.
    Tom's Caddy likes this.

  9. #24
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    Re: Grrr! 06 DTS, 70K miles with Oil Leak

    Quote Originally Posted by kadylac1 View Post
    Thanks again Tom's Caddy. I'm driving from San Diego, CA to Los Angeles, CA tomorrow night, but I'll get that done on Monday morning.
    How did you make out?

  10. #25
    jumpin is offline Cadillac Owners Member
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    Re: Grrr! 06 DTS, 70K miles with Oil Leak

    I am this close to being convinced to never buy an American car again. I had a 2000 DTS. It ran good, but at 80,000 miles, it developed head gasket problems. I unloaded it and, because of the research, I bought a 2006 with 60,000 miles on it. 25,000 miles later, I see fluid leaking under the car after a 30 mile trip. I take it to the dealership and they say that it's the crossover pipe. 900 dollars later, I pick it up and see fluid leaking under the car. Does anyone believe that 10 miles later the half seal is busted? That's only 6,000 dollars. Before they can put the motor back in for the seal, they notice that the front hubs need replacing. This one's only 900. I'm wondering why the hubs weren't noticed when they rotated my tires last month or when they removed the tires to pull the motor for the seal. The dealership has had my car for a month and had found 7,800 dollars worth of work that needs to be done on a car that doesn't have 90,000 miles on it. Is it the car or is it me?

  11. #26
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    ryannel2003 is offline Cadillac Owners Connoisseur
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    Re: Grrr! 06 DTS, 70K miles with Oil Leak

    Quote Originally Posted by brucehammond View Post
    No this is the Buick dealer. I can't / won't go to moore cadillac in Richmond after the way the service department treated me. And this was after I bought this car from them. Unfortunately for Richmond , VA they are the only cadillac dealer in town.
    I believe orconn, a very prevalent poster here, said that Moore Cadillac was pretty bad as well. He lives around the Richmond area I believe.

    As for the leaks unfortunately it's just a common trait on the Northstar motor. My 2004 Deville had a slight pan leak but I never worried about it. My 2000 STS didn't leak because it was resealed after the head gasket job but it used 1qt of oil ever 1500 miles. Be aware that is common even if the cars don't leak.

    ----------

    Quote Originally Posted by jumpin View Post
    I am this close to being convinced to never buy an American car again. I had a 2000 DTS. It ran good, but at 80,000 miles, it developed head gasket problems. I unloaded it and, because of the research, I bought a 2006 with 60,000 miles on it. 25,000 miles later, I see fluid leaking under the car after a 30 mile trip. I take it to the dealership and they say that it's the crossover pipe. 900 dollars later, I pick it up and see fluid leaking under the car. Does anyone believe that 10 miles later the half seal is busted? That's only 6,000 dollars. Before they can put the motor back in for the seal, they notice that the front hubs need replacing. This one's only 900. I'm wondering why the hubs weren't noticed when they rotated my tires last month or when they removed the tires to pull the motor for the seal. The dealership has had my car for a month and had found 7,800 dollars worth of work that needs to be done on a car that doesn't have 90,000 miles on it. Is it the car or is it me?
    After owning two Northstar Cadillacs, I bought a Honda. Certainly NOT a Cadillac. That's good and bad.

  12. #27
    cvcman is offline Cadillac Owners Member
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    Re: Grrr! 06 DTS, 70K miles with Oil Leak

    Man im glad im reading this BEFORE pulling the trigger on a Cadillac...for the money these cars cost... the repairs and lack of customer service I see is unreal !!! My last 4 cars have been GM's all with the 380 v6...all Buicks...everyone i drove to min of 240k miles...my last was a 99 Park Ave...I sold it for 2k with 242k miles..original exhaust except muffler, original water pump, fuel pump, alternator....the car is still on the road with almost 300k on it...now the Cadillacs are twice the money and have all the expensive issues and the service sucks ???

  13. #28
    brucehammond is offline Cadillac Owners Member
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    Moore cadillac is horrible and well known as complete rip offs. If you need gm service in the Richmond area I recommend Patrick Buick in Ashland.

  14. #29
    mike5514 is offline Cadillac Owners Enthusiast
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    Re: Grrr! 06 DTS, 70K miles with Oil Leak

    Tom advised a pressure check I agree and will go one step further we should all do it as preventive maintenance.

    Rent the kit from auto zone the expensive one (Deposit Only) follow instructions and take a bright light and a mirror and check the engine for leaks bubbles sounds etc.

    Test or replace the surge tank cap it can become weak and allow water to escape the tank.

    Im of the opinion that oil leaks are hard to pinpoint, you can not always tell by looking at the engine you have to clean the engine and put dye in the oil and drive the car.

    It is not above a dealer to eye ball a car and say yep its the crossover or yep its the half case with out doing these checks and it is not fair to you. I dont know if the dealer has done these checks but I do know he should show you the leaks as the test are being performed.

    You will get a lot of information in the earlier Cadillac forums on these subjects.Mike
    Tom's Caddy likes this.

  15. #30
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    Re: Grrr! 06 DTS, 70K miles with Oil Leak

    I feel everyone's pain in this thread. However, it's the nature of the beast. Northstar engines always had oil issues. All cars have oil issues. Go to your local supermarket and look at the parking spots. Every one has oil stains from where cars park.

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