Stuck Nav disk

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Cadillac DTS Forum - 2006 through 2012 Discussion, Stuck Nav disk in Past Cadillac Vehicle Discussion; I have a 2010 dts with factory nav. My son tried to update the disk but now I get a ...
  1. #1
    hjr007 is offline Cadillac Owners Member
    Join Date
    Jul 2011

    Stuck Nav disk

    I have a 2010 dts with factory nav.

    My son tried to update the disk but now I get a read error and cannot eject the disq.

    How do I manually eject the disk?

    Thanks in advance

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  3. #2
    Gustamachio's Avatar
    Gustamachio is offline Cadillac Owners Member
    Automobile(s): NONE
    Join Date
    Mar 2013

    Re: Stuck Nav disk

    Sorry, my friend, but if it's reading error, there's an internal problem in your unit.
    If you take it to the dealer, the techs use metal tools to "try" to remove the disc, and typically it's damaged during removal.

    To get the unit repaired or to get an exchange unit is very expensive.

  4. #3
    Superjim's Avatar
    Superjim is offline Cadillac Owners Connoisseur
    Automobile(s): 2011 DTS Platinum
    Join Date
    Jun 2006
    Ft. Worth

    Re: Stuck Nav disk

    did you open the front.... the screen slides out and lays flat??

    Push the MENU button... select NAV... select MAP DATABASE INFORMATION...

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