My heated/cooled seats stopped operating earlier this year. When I press the on/off switch the lights come on but nothing happens. The rear heated seats work fine. I took the car to a dealer this week and they told me the problem was that a connector had melted inside the module. The repair estimate is $850 and the car is out of warranty. It seems to me that a connector melting beneath a seat could be a fire hazard. Is anyone aware of any safety recalls from Cadillac concerning this issue and if not, how do you go about reporting a safety issue?