Massey Cadillac - Orlando Florida

[Fritzi]

At first I was a big fan. They used to treat me really well. They all got kinda excited when I came in , they would show the new people the water/bubbler system I have in my trunk, they were fond of the fact that this little girl had a Cadillac Tattoo and truely gave me good service, great rental (Escalades) when I wasn't even old enough to rent a car from Enterprise. They would keep my car safely in their garage when I went of vacation and really we great.


Well, the last time I went there..............they have totally changed. I went for a 20 point safety inspection and to change my headlights. First of all I had an appointment as well and I was there at 7:30 ( when they open) At 12:30 pm when my car was ready I got my bill and a list of $900 dollars worth of things I "needed" for my car. To start off, they charged me $98 to change my headlights ( I have already purchased the bulbs at an earlier time.) Yes they may have flat rated it for 1 hour of labor. But when I origionally asked them about a pricve they said "don't worry, it's a quick liitle job and wont cost much". To me $98 costs a lot. They told me I need an oil filter - I had just got mine replaced 2 weeks prior. They said I needed a new oil valve gasket - nope just got mine fixed 1 week prior. When I asked about the 20 point saftey inspection ( oil level , belts etc.) They were like, "ummmmm, yeah I think so."

That is my experience. Anyone else?

[davesdeville]

That's a shame. My last name is Massey so if I ever buy new I want to buy from them so it will have my name on it.

[Fritzi]

I have a Massey Cadillac Emblem somewhere, if I find it do you want me to send it to you?

[Fritzi]

Found it! if ya send me a couple of bucks through paypal I 'll ship it to ya ......

[Night Wolf]

my 1993 DeVille was bought at Massey

[devilleconcours100]

There is a Massey Cadillac here in North Carolina, I don't think they are related, I know that there is a group of chain Cadillac Dealers with a name of Massey, but I took my 94 Concours there for a Water pump Replacement and they charged me 500.00 and didn't even check the hoses, so they failed on the next saturday and I had to pay a Firestone Tire Place 100.00 to replace them. I started back going to J.C. Harris Pontiac-Cadillac-Isuzu in Wilson, NC. 70.00 per hour but well worth it.
I carry the 81 Seville to Rippy Cadillac-Hummer in Wilmington, NC, as they specialize in 67-85 GM FWD Cars, and have a HUGE stock of NOS GM parts from that era.
Thanks, Dave.

[FSU_Noles]

I just bought my 2006 CTS there and after the usual haggling I got what I wanted. I have yet to have it in for service yet.

I have had my 93 Allante in there since I needed the AC Recharged and dealerships are one of the last places to get original refrigerant.