Picked up my Cadillac and the work order was incorrect. Then had a written estimate of $1500 for a repair, I called GM Canada regarding the repair. They called the service manager at Stricklands and were given a $300 estimate (GM could not explain why the written estimate was so high). Went back to the dealer and talked directly with the service manager who assured me he would get back to me. Never heard a word. I currenty have two Cadillacs that are fantasic cars but need to find a competent dealer.