Parker Cadillac- Little Rock Arkansas

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Cadillac Dealership Reviews Discussion, Parker Cadillac- Little Rock Arkansas in Cadillac Reviews; The Service Department here is severely lacking. My 1994 Coucours had the misfortune of visiting there as it started running ...
  1. #1
    Mark Hollis is offline Cadillac Owners Member
    Automobile(s): 1994 DeVille Concours
    Join Date
    Mar 2011
    Lockesburg, Arkansas, United S

    Parker Cadillac- Little Rock Arkansas

    The Service Department here is severely lacking. My 1994 Coucours had the misfortune of visiting there as it started running badly. After the computers were replaced, the car ran 1/4 mile and went bad again.
    Returned with the car and was asked what I did to it. They made it right, sort of, in checking the firing of the coil packs, they used an old ice pick type circuit tester in the caps of the plug wires on the coil packs.
    This after having to deal with the "We don't like older cars" attitude.
    Flee from this place.

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  3. #2
    sprintpusher2 is offline Cadillac Owners Member
    Automobile(s): Cadillac
    Join Date
    Sep 2007

    Re: Parker Cadillac- Little Rock Arkansas

    Sorry you had a bad experience there. they just finished about $1,200 in repairs to my '85 Eldo convertible, and handled it with "kid gloves". If there was ever a car to run from, it would be that old Eldo! I have had cars serviced there for years and have never had a bad trip. Did you call the service manager and give him your feedback? they have always made amends for any concerns I have had over the years. Wish all the service departments I have experienced over they years were this accomodating!

  4. #3
    hueterm's Avatar
    hueterm is offline Moderator
    Automobile(s): See my sig...
    Join Date
    Aug 2005
    Bentonville, AR

    Re: Parker Cadillac- Little Rock Arkansas

    TOTAL crooks!

    I bought my '00 ETC there. 42K miles. Looked to be in excellent shape. Had it inspected at another GM dealer (who I'm sure were in cahoots w/them). Paid $12K -- so it wasn't a beater.

    Over 3 years, I put $8K into repairs of almost everything EXCEPT head gaskets or road sensing suspension.

    Complete ripoff artists. RUN!
    '04 Escalade EXT (8/07-?)
    '70 Grand Prix Model J (4/09-?)
    '95 Roadmaster Estate (4/10-?)
    '94 Roadmaster Estate (5/10-?)
    '08 DTS Platinum (2/11-?)
    '97 Riviera S/C ('06-08 and 8/11-?)
    '85 Toronado Caliente (4/14-?)
    '95 Deville Concours ('07-11 and 4/15-?)

    '92 Toronado ('95-99)
    '99 Grand Prix GTP ('99-02)
    '02 Avalanche North Face ('02-04)
    '93 Roadmaster ('04-07)
    '04 Avalanche Z71 ('04-07)
    '00 Eldorado ETC ('08-11)

    '71-72 Riviera
    '86-91 M-B 560SEC

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