Cadillac Dealership Reviews Discussion, Progressive Cadillac Massillon Ohio in Cadillac Reviews; Progressive bought out an old Cadillac dealership a few years back and combined it with their established Dodge dealership. My ...
- 03-19-09 01:56 PM #1Cadillac Owners Enthusiast
- Automobile(s): 05 STS
- Join Date
- Jan 2005
- Canton, Oh
Progressive Cadillac Massillon Ohio
Progressive bought out an old Cadillac dealership a few years back and combined it with their established Dodge dealership. My conclusion is they are a Dodge dealership pretending to be a Cadillac dealership.
On several occasions I had asked a salesman to call me if a certain used car came into inventory. Twice I noticed the car in their ad but no call from the salesman. So twice I have bought a Cadillac somewhere else.
My 2000 STS dash went out. They diagnosed the problem as a need for a new dash module. I was fishing around myself the day before my service appointment and found a fuse blown. It was not the $1,200 dash module but a short in the turnsignal found by an independent tech for $90. In researching the dash module I found a rebuild sourse for $250 but Progressive said not that won't work. I've heard other horror stories about their poor service.
Sadder yet is when I escalated my complaint up to Cadillac I got not response!!!