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Cadillac Forum: Cadillac Customer Care Representatives - Warranty or Dealership problems

UNDER ORIGINAL WARRANTY, already been to the dealer and still need help? This is where you need to be.

  1. Sticky Thread Sticky: IMPORTANT ! Please read before posting in this forum !!!

    The Cadillac Owners Group is here to help you with issues you're experiencing with your Cadillac automobile(s). I'm seeing many questions asked in here that can be quickly answered by other members...

    Started by Lord Cadillac‎, 03-17-11 10:21 AM
    • Replies: 2
    • Views: 197,627
    10-10-11, 02:30 PM Go to last post
  1. transmission out

    Hello we have a Cadillac with 70 thousand miles on it in transmission is not working me and my husband bought this car 8/17/13 and transmission was out 10/10/13 need to know if is any warranty left...

    Started by mireya008‎, 10-14-13 03:02 PM
    • Replies: 2
    • Views: 680
    10-14-13, 09:21 PM Go to last post
  2. warranty?

    I was wondering how I could check if my car was still under warranty, and what it all covers. I read somewhere that the warranty also covers new wheels? Mine are wearing out and am getting some new...

    Started by andrewhuynh1995‎, 10-03-13 05:59 PM
    • Replies: 2
    • Views: 796
    10-07-13, 02:55 AM Go to last post
  3. Is there a detail listing available for my new to me ATS features and options?

    I just bought a 2013 ATS that was a GM Exec vehicle and only has about 4,000 miles on it. Since it wasn't brand new, I do not have the window sticker and am wondering if there is a resource,...

    Started by slim4511‎, 09-26-13 11:14 AM
    • Replies: 7
    • Views: 927
    09-27-13, 10:48 PM Go to last post
  4. Low Oil pressure leads to blown motor

    I took my car into Symes Cadillac in Pasadena located in SoCAL, after i was on freeway and car stated Oil pressure was low, it was around 5 psi, get it towed to dealer next morning it was on a...

    Started by tmoneyy818‎, 09-21-13 07:09 PM
    • Replies: 2
    • Views: 968
    09-22-13, 01:42 AM Go to last post
  5. interior lights

    All my interior lights went out while programming keyless entry.

    Started by lfinley57‎, 09-19-13 07:57 PM
    • Replies: 2
    • Views: 604
    09-19-13, 09:24 PM Go to last post
  6. Recalls

    Hi if I provide my vin could you tell me if there have been recalls for my vehicle that I missed?

    Started by twotone‎, 08-29-13 11:39 AM
    • Replies: 2
    • Views: 1,107
    08-29-13, 07:05 PM Go to last post
  7. Shaking when braking

    My car has only 8,000 miles and at speeds of 60 mph + my steering wheel vibrates when lightly braking. This is an obvious warped rotor issue and the dealer states they don't feel it and if it was...

    Started by johnnyrako‎, 12-27-12 11:14 PM
    • Replies: 13
    • Views: 2,004
    08-24-13, 04:17 PM Go to last post
  8. How can i checkifmy cts has a recall?

    2007 cts recall due to timing chain failure ? And also need to reprogram my engine control module to prevent early timing chain failure ?

    Started by Mralex‎, 07-15-13 03:15 PM
    • Replies: 2
    • Views: 974
    08-24-13, 04:00 PM Go to last post
  9. "View Your 'OVD' Report"

    Karen, When I go to the "Manage My Cadillac" website, select Maintenance Schedule, and the click on "View Your OVD Report" and then select HISTORY, there is nothing there! Everything is blank. ...

    Started by CalDrvr‎, 08-23-13 11:06 AM
    • Replies: 3
    • Views: 854
    08-23-13, 08:10 PM Go to last post
  10. CTS 2010 clear coat Is peeling off!!!

    2010 sportwagen gave 30,000 for her 3 months ago, GM certified car. There are two spots on the hood and one spot on the passenger rear door, Oh and the paint under the rub rails on the roof Is...

    Started by TheBigRedTruck‎, 08-16-13 09:53 PM
    • Replies: 6
    • Views: 1,880
    08-22-13, 09:56 PM Go to last post
  11. Wink 2010 DTS, dealer has no idea

    My 2010 DTS has no rubber valence or wind spoiler or whatever its called, beneath the front bumper. Im talking about the little black rubber piece that usually falls off when parking and hitting the...

    Started by reedmtn‎, 08-01-13 04:10 PM
    • Replies: 2
    • Views: 1,170
    08-01-13, 08:02 PM Go to last post
  12. ATS Dies When Coasting to a Stop, Cadillac Blames Me, Said They Will Be No Help!

    I must say that I'm disgusted by the discussion that I had with the service manager at my GM dealership this morning. I want to call and seriously scream into someone's ear from GM right now, so I...

    Started by bungee91‎, 07-16-13 11:36 AM
    2 Pages
    1 2
    • Replies: 15
    • Views: 2,688
    07-18-13, 04:13 PM Go to last post
  13. CTS accelerator problems

    This garyscts guy. He doesn't really fit the bill as the typical poster, nor the typical spammer. He's got one thread that's all been negative about his story about his self propelled Cadillac. ...

    Started by arw1510‎, 07-16-13 07:23 PM
    • Replies: 2
    • Views: 747
    07-17-13, 08:16 AM Go to last post
  14. Is an Escalade transmission failure at 56K miles normal?

    Dear Customer Service, I have a 2006 Escalade that I bought new in January 2007. This vehicle is driven very lightly and only has 57K miles on it. Two weeks ago I started noticing a shudder at...

    Started by sjhallmn‎, 06-26-13 08:59 PM
    • Replies: 9
    • Views: 1,292
    07-12-13, 12:25 PM Go to last post
  15. Talking 2010 DTS, dealer has no idea

    I tried our DTS forum with no replies so here goes. My problem deals w the front rubber ferring or valence piece under the front bumper of my newly purchased vehicle. There is no piece under the...

    Started by reedmtn‎, 06-26-13 11:57 AM
    • Replies: 1
    • Views: 670
    06-26-13, 12:58 PM Go to last post
  16. Recall SRX 2013

    Dear CCC, I am an owner of a 2013 SRX and believed that my vehicle might be effected by the recent recall announcement. Can you please advise. Thank you and much appreciate your attention. ...

    Started by weealbert‎, 06-03-13 10:16 AM
    • Replies: 5
    • Views: 987
    06-11-13, 10:09 PM Go to last post
  17. Warranty service feedback for Coulter Tempe

    Hello, I also plan on sending this letter in officially to Customer Assistance, but snail mail is quite slow so thought I would also post here in case you're able to assist more expediently. Thanks!...

    Started by frankn01‎, 06-08-13 02:40 AM
    • Replies: 6
    • Views: 1,082
    06-11-13, 09:18 AM Go to last post
  18. Ordering a CTS

    I want to purchase a 2013 or 2014 CTS coupe; however I want the ebony/saffron interior that is only available on the V edition. Is it possible to order the CTS with the ebony/saffron interior.

    Started by kalfonse‎, 06-07-13 03:17 PM
    • Replies: 3
    • Views: 672
    06-08-13, 10:20 PM Go to last post
  19. 2013 SRX Accessories

    I am based in China. How can I order accessories for my vehicle. I can't seem to access the site, as I don't have a valid US address.

    Started by weealbert‎, 05-27-13 09:06 AM
    • Replies: 10
    • Views: 1,046
    05-28-13, 07:26 PM Go to last post
  20. Extended extended warranty????

    Hello, Just curious if Cadillac offered any warranty that went beyond the CPO warranty that I currently have. I have a 2008 cts with 60,000 miles but the warranty expires this October. I really...

    Started by SoCalCTS08‎, 05-18-13 02:46 PM
    • Replies: 1
    • Views: 863
    05-18-13, 05:12 PM Go to last post
  21. Updates on cue

    Hi to all. Can i know what are the updates on the CUE on the SRX 2013 in the middle east

    Started by JawadSRX2013‎, 05-09-13 02:45 PM
    • Replies: 2
    • Views: 837
    05-09-13, 06:29 PM Go to last post
  22. Angry disappointing experiences and feel that my cts-v is a lemon

    Again, Iím sorry this is so lengthy. This was initially an email for Emanuel Jones, the owner of Legacy (Cadillac dealership) in Columbus, GA but he NEVER responded and I sent this like three times....

    Started by veronikasmith‎, 01-25-13 06:13 PM
    • Replies: 3
    • Views: 2,387
    05-04-13, 11:38 AM Go to last post
  23. GMConnects problem

    I hope I didn't break GMConnects. I can't get the status for my order with either the latest IE or the latest Firefox (under Win7 or Win8) using multiple PCs with each browser. I'm thinking its...

    Started by Hoosier Daddy‎, 02-26-13 03:56 PM
    • Replies: 5
    • Views: 2,490
    04-23-13, 04:52 PM Go to last post
  24. 2006 CTS braking problems

    I am having a problem with my 2006 cts. The brakes fail when making sharp turns to park and I fear running into something in front of me. I have spoken to GM and have a reference # but they tell me...

    Started by imarmstead‎, 04-08-13 09:06 PM
    • Replies: 13
    • Views: 1,019
    04-17-13, 10:54 PM Go to last post
  25. Problem with '08 CTS and Uncooperative Cadillac Dealer

    Hoping someone may be able to assist in the matter. My 08 CTS went into "limp" mode, so I took it to a reputable independent shop to have it checked out. The shop I have taken it to said there is a...

    Started by VetteUSA‎, 03-17-13 05:20 PM
    • Replies: 3
    • Views: 1,224
    04-14-13, 11:10 PM Go to last post

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