2010 escalade ext
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Cadillac Customer Care Representatives - Warranty or Dealership problems Discussion, 2010 escalade ext in Cadillac Customer Care - Warranty and Dealership questions; Having an issue with my 2010 escalade ext. The ride is absolutely horrible. It was actually pointed out by a ...
  1. #1
    CTCADDYEXT is offline Cadillac Owners Member
    Automobile(s): 2010 ESCALADE EXT
    Join Date
    Mar 2014
    Age
    30
    Posts
    3

    2010 escalade ext

    Having an issue with my 2010 escalade ext. The ride is absolutely horrible. It was actually pointed out by a realities who works at a GM dealership after he drove my truck after an oil change I had done there. On first glance the front shocks look oil and have residue as if they were blown or leaking. Love the truck but now it is absolutely uncomfortable to drive and it feels like the front almost hops driving down the road. I purchased extended bumper to bumper warranty plan when purchasing the truck. Wondering if this was covered under that.

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  3. #2
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
    Automobile(s): All Cadillac vehicles!
    Join Date
    Mar 2010
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    Michigan
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    Re: 2010 escalade ext

    Quote Originally Posted by CTCADDYEXT View Post
    Having an issue with my 2010 escalade ext. The ride is absolutely horrible. It was actually pointed out by a realities who works at a GM dealership after he drove my truck after an oil change I had done there. On first glance the front shocks look oil and have residue as if they were blown or leaking. Love the truck but now it is absolutely uncomfortable to drive and it feels like the front almost hops driving down the road. I purchased extended bumper to bumper warranty plan when purchasing the truck. Wondering if this was covered under that.
    Hi CTCADDYEXT,

    I received your PM and have replied to you. Please get back to me at your earliest convenience.

    Have a great night,

    Austin J.
    Cadillac Customer Care

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