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Cadillac Customer Care Representatives - Warranty or Dealership problems Discussion, extended warranty in Cadillac Customer Care - Warranty and Dealership questions; Hi I am currently looking at a 2011 CTS with 53500 miles. Can this vehicle still be certified? Can a ...
  1. #1
    sc1766 is offline Cadillac Owners Member
    Join Date
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    extended warranty

    Hi I am currently looking at a 2011 CTS with 53500 miles. Can this vehicle still be certified? Can a GM extended warranty be purchased given the mileage? I appreciate your help, as I am getting mixed signals. Thank you.

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  3. #2
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
    Automobile(s): All Cadillac vehicles!
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    Re: extended warranty

    Quote Originally Posted by sc1766 View Post
    Hi I am currently looking at a 2011 CTS with 53500 miles. Can this vehicle still be certified? Can a GM extended warranty be purchased given the mileage? I appreciate your help, as I am getting mixed signals. Thank you.
    Hello sc1766,

    The Cadillac Extended Bumper-to-Bumper Warranty may only be purchased at the time of new vehicle purchase / lease. If you are currently looking at the 2011 CTS at a Cadillac dealership, a GMPP, an extended service contract may be available for purchase. This is something you will have to discuss with your Cadillac dealership. If you would like to further discuss anything, please send me a private message.

    Sincerely,

    Laura M.
    Cadillac Customer Care

  4. #3
    RippyPartsDept's Avatar
    RippyPartsDept is offline Hi, I'm Chris - Please Read My Signature
    Automobile(s): 1999 DeVille "Bianca" (white/blue, VIN-Y, 160k)
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    Re: extended warranty

    also, CPO (certified pre-owned) can only be added during the B2B warranty period
    Chris Heath (RippyPartsDept) is an ASE Certified GM Parts Consultant at Rippy Automotive
    Rippy is a Cadillac, Hummer, Saturn & Saab dealership - family owned and operated in Wilmington, NC since 1946
    We offer all forum members discounts on parts and freight - e: parts@rippyautomotive.com ph: 800-RIPPY-22
    <-- insert standard boilerplate about posts not necessarily representing my employer, etc -->

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