2010 SRX warranty question

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Cadillac Customer Care Representatives - Warranty or Dealership problems Discussion, 2010 SRX warranty question in Cadillac Customer Care - Warranty and Dealership questions; My wheel bearings are going out on my 2010 SRX with 58,000 miles. Is this covered under the warranty?...
  1. #1
    kats67 is offline Cadillac Owners Member
    Automobile(s): 2016 SRX Performance
    Join Date
    Dec 2011
    Pasadena TX

    2010 SRX warranty question

    My wheel bearings are going out on my 2010 SRX with 58,000 miles. Is this covered under the warranty?

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  3. #2
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
    Join Date
    Mar 2010
    Detroit, USA

    Re: 2010 SRX warranty question

    Quote Originally Posted by kats67 View Post
    My wheel bearings are going out on my 2010 SRX with 58,000 miles. Is this covered under the warranty?
    Hello kats67,

    Unfortunately, wheel bearings are not covered under the powertrain warranty. Here is what the 2010 Cadillac warranty manual states in regard to the powertrain warranty:

    “Drive Systems Coverage includes: All internally lubricated parts, final drive housings, axle shafts and bearings, constant velocity joints, propeller shafts and universal joints. All mounts, supports, seals, gaskets as well as any electrical components internal to the drive axle. Also covered are any actuators directly connected to the drive axle (i.e.: front differential actuator, etc.).
    Exclusions: Excluded from the powertrain coverage are all wheel bearings, drive wheel front and rear hub bearings, locking hubs, drive system cooling, lines, hoses, radiator, sensors, wiring and electrical connectors related to drive systems as well as any drive system control module and/or module programming.”

    If you do still plan on taking your SRX into a Cadillac dealership to have this concern addressed, I would be more than happy to assist you in setting up an appointment. Please feel free to private message me or send me an email to socialmedia@gm.com with “ATTN GREG” in the subject line if you would like my assistance.

    Gregory W.
    Cadillac Customer Care

  4. #3
    ikireland's Avatar
    ikireland is offline Cadillac Owners Fanatic
    Automobile(s): ATS 2.0T AWD
    Join Date
    Jan 2014
    Calgary, AB
    2009 they were covered in 2010 GM stopped covering them under power train warranty. Ask your dealer for GM goodwill assistance. They cover a portion of repair.

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