Warranty transfer question
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Cadillac Customer Care Representatives - Warranty or Dealership problems Discussion, Warranty transfer question in Cadillac Customer Care - Warranty and Dealership questions; Hi guys, I am looking for buying a 2012 used Cadillac with 15k miles. I know the powertrain warranty is ...
  1. #1
    caesarhong is offline Cadillac Owners Member
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    Question Warranty transfer question

    Hi guys, I am looking for buying a 2012 used Cadillac with 15k miles. I know the powertrain warranty is clearly transferable, but how about the bumper to bumper warranty? I heard some company like Ford will charge you $100 transfer fee, what's the deal in Cadillac here,anyone knows about it?
    By the way, the used car is not certified, i don't know if this makes any difference. However, I can pay $2000 more to get a certified one, which has 20k miles on it, if it worths it.

    Thank you.

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  3. #2
    Submariner409's Avatar
    Submariner409 is offline If it won't run, install a sound system
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    Re: Warranty transfer question

    Hmmmm.......... Let's move this over to the Cadillac Customer Care forum. A GM/Cadillac representative should reply fairly quickly.

  4. #3
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is online now Cadillac Customer Service
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    Re: Warranty transfer question

    Quote Originally Posted by caesarhong View Post
    Hi guys, I am looking for buying a 2012 used Cadillac with 15k miles. I know the powertrain warranty is clearly transferable, but how about the bumper to bumper warranty? I heard some company like Ford will charge you $100 transfer fee, what's the deal in Cadillac here,anyone knows about it?
    By the way, the used car is not certified, i don't know if this makes any difference. However, I can pay $2000 more to get a certified one, which has 20k miles on it, if it worths it.

    Thank you.
    Hello caesarhong,

    Welcome to Cadillac Owners! This must be an exciting time for you looking to purchase a 2012 Cadillac. The manufacturer warranty transfers automatically without being charged a fee. This includes your Powertrain and Bumper to Bumper. If you have any other questions, we are here to help! Contact us via private message so we can further discuss.

    Sincerely,

    Laura M.
    Cadillac Customer Care

  5. #4
    caesarhong is offline Cadillac Owners Member
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    Re: Warranty transfer question

    Quote Originally Posted by Cadillac Cust Svc View Post
    Hello caesarhong,

    Welcome to Cadillac Owners! This must be an exciting time for you looking to purchase a 2012 Cadillac. The manufacturer warranty transfers automatically without being charged a fee. This includes your Powertrain and Bumper to Bumper. If you have any other questions, we are here to help! Contact us via private message so we can further discuss.

    Sincerely,

    Laura M.
    Cadillac Customer Care

    Thank you for answering. One more question. Is a used cadillac (not certified but still under factory warranty) eligible for purchasing an extended warranty? If so, is the extended warranty priced same between a brand new one and a used one? Thank you very much.

  6. #5
    Cadillac Cust Svc's Avatar
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    Re: Warranty transfer question

    Quote Originally Posted by caesarhong View Post
    Thank you for answering. One more question. Is a used cadillac (not certified but still under factory warranty) eligible for purchasing an extended warranty? If so, is the extended warranty priced same between a brand new one and a used one? Thank you very much.
    Hello caesarhong,

    You are welcome! You are eligible to purchase an extended warranty as long as the vehicle is still within its Bumper to Bumper warranty parameters. Finance and expenses can further be discussed at this site below. If you have additional questions, please contact us via private message so we can help.

    http://gmprotectionplan.com/faqs.html

    Sincerely,

    Laura M.
    Cadillac Customer Care

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