2007 STS RWD Killing me softly...
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Cadillac Customer Care Representatives - Warranty or Dealership problems Discussion, 2007 STS RWD Killing me softly... in Cadillac Customer Care - Warranty and Dealership questions; Hello CCCR, My 2007 STS has about 83K miles and I have already fixed or need to fix the following ...
  1. #1
    ddrummond is offline Cadillac Owners Member
    Automobile(s): 2007 STS
    Join Date
    Mar 2013
    Age
    51
    Posts
    2

    Angry 2007 STS RWD Killing me softly...

    Hello CCCR,

    My 2007 STS has about 83K miles and I have already fixed or need to fix the following list of items. I'm thinking this is a bit ridiculous and I am hoping someone can make some recommendations.

    Fixed:
    Replaced power steering pump - $636 parts and labor - complete
    Replaced water pump - $638 parts and labor - complete
    Replaced front head lamp (after spending $100 on bulb that couldn't be put in) - $956 - complete however it did come with a 12 month warranty - although I know from experience it won't last more than 4-5 years before it fills up with water again & Ill have to buy another)
    Recall Pinion Seal - Free (Thanks GM)

    Yet to be fixed:
    Replace other head lamp - $956 at dealer
    Replace MRC Shocks - $3000 parts and labor at Belle Tire - and you expect us to replace these every 50K miles? at 3K a pop?
    Chrome Rims leaking through the rim! - my understanding from the Belle Tire guys is that the chrome wheels basically rot out and allow air to leak out the bottom of the rim - $ Cost unknown
    Tire Monitor System (completely useless IMHO) - $ Cost Unkown

    And then the small items such as broken seat control panel, heated steering doesn't work and am expecting the timing chain to go out before it hits 100K. And this is the best car GM makes? I mean I can understand some maintenance costs for the premium brand, but this is a bit ridiculous; and approaches ludicrous.

    Of course, shame on me for not knowing what it would take to maintain a Cadillac. My last Cady a 1996 STS was a much higher quality car; it only needed a transmission. I wish they made manufacturer's list part replacements costs at the time we buy the car - but then again Cadillac wouldn't like that would they.

    Thoughts or comments?

    Regards,
    dd

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  3. #2
    dkozloski's Avatar
    dkozloski is offline Cadillac Owners 10000+ Posts
    Automobile(s): 2006 STS V8 AWD, '95 Ford Ranger
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    Jul 2004
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    Fairbanks, Ak
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    Re: 2007 STS RWD Killing me softly...

    If you're going to own a Cadillac you better be prepared to pay the "Cadillac tax".
    Don't mess with Binky Bear!


  4. #3
    glover is offline Cadillac Owners Member
    Join Date
    Feb 2012
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    Why do you need shocks? If they arent broke dont fix them. Shocks do not need replaced every 50k

  5. #4
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is online now Cadillac Customer Service
    Automobile(s): All Cadillac vehicles!
    Join Date
    Mar 2010
    Location
    Michigan
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    11,322

    Re: 2007 STS RWD Killing me softly...

    DD, I'm sorry you've experienced these frustrations up to this point! GM takes comments like this seriously, and I'm definitely happy to explore your next steps with you and look into the matter further on your behalf. At your convenience, would you please email me with the last eight of your VIN? I'm reachable at Katie_Lucille@gmexpert.com.

    Best,

    Katie
    Cadillac Customer Service

  6. #5
    ddrummond is offline Cadillac Owners Member
    Automobile(s): 2007 STS
    Join Date
    Mar 2013
    Age
    51
    Posts
    2

    Re: 2007 STS RWD Killing me softly...

    Because the car bounces like a child on a spring toy; regardless of ride setting. I'm from Michigan, and if anyone else has driving on I-69 has it heads from Lansing to Flint their are some wavy sections in the road. Drive them in my car and you'll feel like you're driving over speed bumps with the bumps. Literally bounce up and down like your on a horse; and not an iron horse!

    What is the recommended mileage to change shocks on a Caddy?

    And honestly, if it was on thing or another, I wouldn't be so yanked. But it's everything, all at the same time, and all of them stem from the manufacturer. Come on is this really the "Standard of Excellence for the World."

    ----------

    Hello Katie,

    Thank you for reaching out. I have sent you an email.

    Regards,
    dd

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