Escalade
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  • 2 Post By angsca
Cadillac Customer Care Representatives - Warranty or Dealership problems Discussion, Escalade in Cadillac Customer Care - Warranty and Dealership questions; Good morning I recently purchased an escalade 2008 in Merida Mexico , now I am having some trouble with the ...
  1. #1
    angsca is offline Cadillac Owners Member
    Join Date
    Mar 2013
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    3

    Escalade

    Good morning I recently purchased an escalade 2008 in Merida Mexico , now I am having some trouble with the repairs at the Cadillac dealer in Merida . They are charging me 4000$ US for new shocks (front) and an oil change . I know that I am being robed , does any one have some advise , should I contact Cadillac USA?

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  3. #2
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
    Automobile(s): All Cadillac vehicles!
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    Mar 2010
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    Michigan
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    Re: Escalade

    Have you been in touch with Customer Service regarding your concerns, angsca? If you would like Customer Service agents to look into the matter further for you, I recommend getting in touch with the team nearest you. I researched and found Cadillac Mexico's contact information at the following link: http://www.cadillac.com.mx/centro-de-atencion.html.

    Best,

    Katie
    Cadillac Customer Service

  4. #3
    angsca is offline Cadillac Owners Member
    Join Date
    Mar 2013
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    Quote Originally Posted by Cadillac Cust Svc
    Have you been in touch with Customer Service regarding your concerns, angsca? If you would like Customer Service agents to look into the matter further for you, I recommend getting in touch with the team nearest you. I researched and found Cadillac Mexico's contact information at the following link: http://www.cadillac.com.mx/centro-de-atencion.html.

    Best,

    Katie
    Cadillac Customer Service
    Thank you I will keep you posted.

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