Emission control system
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Cadillac Customer Care Representatives - Warranty or Dealership problems Discussion, Emission control system in Cadillac Customer Care - Warranty and Dealership questions; Since I've had the 2008 srx. I've had nothing but problems. I've only had it for two months. Now the ...
  1. #1
    Destinyjewel is offline Cadillac Owners Member
    Join Date
    Dec 2012
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    Emission control system

    Since I've had the 2008 srx. I've had nothing but problems. I've only had it for two months. Now the emissions control system is broken. What else is going to go wrong? Would this be under warranty?

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  3. #2
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is online now Cadillac Customer Service
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    Re: Emission control system

    Destinyjewel, I'm so sorry to hear you've been experiencing these frustrations with your SRX! If you don't mind sending me an email with your full name and the last eight of your VIN, I would certainly be glad to look into this matter further for you. I'm reachable at Katie_Lucille@gmexpert.com!

    Best,

    Katie
    Cadillac Customer Service

  4. #3
    Destinyjewel is offline Cadillac Owners Member
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    Well took it to the dealership and fixed the part and runs great for now, but I'm frustrated with having so many issues. I'm hoping to enjoy the srx now

  5. #4
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is online now Cadillac Customer Service
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    Mar 2010
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    Michigan
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    Re: Emission control system

    I can certainly understand your frustrations with continued, unexpected concerns. It's great to hear your SRX is running smoothly now, however, and I'll be sure to document your feedback/experience so the proper GM teams can view it!

    Best,

    Katie
    Cadillac Customer Service

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