Catalytic Converter Failure - 90k - Goodwill Warranty???
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Cadillac Customer Care Representatives - Warranty or Dealership problems Discussion, Catalytic Converter Failure - 90k - Goodwill Warranty??? in Cadillac Customer Care - Warranty and Dealership questions; My 06 STS just threw P0430 at me today along with that ever so wonderful CEL, catalytic converter failure at ...
  1. #1
    curtc's Avatar
    curtc is offline OCD - Obsessive Cadillac Disorder
    Automobile(s): White Diamond 06 STS V8 RWD 1SF F55 HUD/ACC NAV - 126k
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    Catalytic Converter Failure - 90k - Goodwill Warranty???

    My 06 STS just threw P0430 at me today along with that ever so wonderful CEL, catalytic converter failure at 90k, 10k out of the federally mandated 8 yr/80k emissions warranty period.

    What are my chances of getting this covered under a goodwill warranty?

    Thanks!

    Curtis Cornelison
    Past Cadillac's

    2004 CTS 3.6L - 2011-2012
    2001 Seville Touring Sedan - 2006-2011
    1995 Seville Touring Sedan - 2005-2006

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  3. #2
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
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    Re: Catalytic Converter Failure - 90k - Goodwill Warranty???

    Quote Originally Posted by curtc View Post
    My 06 STS just threw P0430 at me today along with that ever so wonderful CEL, catalytic converter failure at 90k, 10k out of the federally mandated 8 yr/80k emissions warranty period.

    What are my chances of getting this covered under a goodwill warranty?

    Thanks!

    Curtis Cornelison
    Sorry to hear about the failure or you catalytic converter. The dealership where you normally service your vehicle would be the best source to see if anything can be done for you. We would be happy to check with them as well. Given the parameters, assistance can not be guaranteed. If you would like it investigated, please send an e-mail to Katie_Lucille@gmexpert.com with your VIN#, name, situation, home address, contact information, and dealership preference. I hope all concerns are resolved quickly for you.

    Matt, (Assisting Katie)

    Cadillac Customer Assistance

  4. #3
    curtc's Avatar
    curtc is offline OCD - Obsessive Cadillac Disorder
    Automobile(s): White Diamond 06 STS V8 RWD 1SF F55 HUD/ACC NAV - 126k
    Join Date
    Jul 2005
    Location
    Burnsville, MN
    Age
    28
    Posts
    5,471
    I spoke to my preferred dealer (Apple Chevrolet Buick Northfield, MN) today...Since the code has yet to come back we're going to just play it be ear. He said he would run the goodwill warranty request by the Service Manager and see what he says. Said that there was a possibility of GM covering a portion of the cost, but couldn't guarantee anything which I expected.

    I'll keep you posted, thanks Matt!

    Curtis
    Past Cadillac's

    2004 CTS 3.6L - 2011-2012
    2001 Seville Touring Sedan - 2006-2011
    1995 Seville Touring Sedan - 2005-2006

  5. #4
    arash is offline Cadillac Owners Member
    Join Date
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    Quote Originally Posted by Cadillac Cust Svc

    Sorry to hear about the failure or you catalytic converter. The dealership where you normally service your vehicle would be the best source to see if anything can be done for you. We would be happy to check with them as well. Given the parameters, assistance can not be guaranteed. If you would like it investigated, please send an e-mail to Katie_Lucille@gmexpert.com with your VIN#, name, situation, home address, contact information, and dealership preference. I hope all concerns are resolved quickly for you.

    Matt, (Assisting Katie)

    Cadillac Customer Assistance
    How to I fix a 1988 Cadillac heater .. The dash is working fine

  6. #5
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
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    Re: Catalytic Converter Failure - 90k - Goodwill Warranty???

    Arash, we as Customer Representatives unfortunately are not able to provide much in the way of Do-It-Yourself information. So, I recommend getting in touch with your Cadillac dealership's service department to see what information they can access for you. If you ever need assistance locating the dealers near you, don't hesitate to let me know.

    Katie
    Cadillac Customer Service

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