Any helping representative
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Cadillac Customer Care Representatives - Warranty or Dealership problems Discussion, Any helping representative in Cadillac Customer Care - Warranty and Dealership questions; I recently purchased a 2011 Cadillac CTS Coupe from a local dealership. I'm wondeirng how I would go about recieving ...
  1. #1
    tazer is offline Cadillac Owners Member
    Automobile(s): 11 cts coupe
    Join Date
    Jul 2012
    Posts
    6

    Any helping representative

    I recently purchased a 2011 Cadillac CTS Coupe from a local dealership. I'm wondeirng how I would go about recieving my free 3 months of onstar/xm radio? I don't have acess to either and was hoping someone could help me out. Thanks

    Vinny

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  3. #2
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
    Automobile(s): All Cadillac vehicles!
    Join Date
    Mar 2010
    Location
    Michigan
    Posts
    11,715

    Re: Any helping representative

    Welcome to the forum, Vinny! Not all OnStar services are available on all vehicles, so I would recommend getting in touch with Onstar directly to be sure of the proper set up. Visit their website at www.onstar.com, or contact OnStar at 1-888-4-ONSTAR (1-888-466-7827). Meanwhile, http://www.siriusxm.com/contactus helps you connect with SiriusXM Listener Care.

    If you happen to have concerns after getting in touch with the appropriate teams, my email is Katie_Lucille@gmexpert.com and I welcome your messages anytime!

    Best,

    Katie
    Cadillac Customer Service

  4. #3
    JimmyH is offline Cadillac Owners 10000+ Posts
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    Dec 2006
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    40
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    37,475

    Re: Any helping representative

    That's weird. Usually the salesman takes you out there and forces you to sign up.

  5. #4
    dkozloski's Avatar
    dkozloski is online now Cadillac Owners 10000+ Posts
    Automobile(s): 2006 STS V8 AWD, '95 Ford Ranger
    Join Date
    Jul 2004
    Location
    Fairbanks, Ak
    Age
    75
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    26,862

    Re: Any helping representative

    The salesman I dealt with screwed up the process and it took me a month to get it straightened out.
    Don't mess with Binky Bear!


  6. #5
    Kingoftypos is offline Cadillac Owners Master
    Automobile(s): 06 CTS Sport/Luxury package
    Join Date
    Apr 2009
    Location
    Ledyard, CT
    Age
    35
    Posts
    7,624
    All GM cars 2010, 09 maybe, has OnStar.

    Basically just press the Blue OnStar button and they'll talk you through it.

    As for Sirius radio, just give them a call.

    KOT

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