Cadillac Customer Care Representatives - Warranty or Dealership problems Discussion, To Katie; Cadillac Customer Service in Cadillac Customer Care - Warranty and Dealership questions; I have a rattle that seems to be coming from the sunroof area. I have taken it to my local ...
I have a rattle that seems to be coming from the sunroof area. I have taken it to my local Caddie dealer for service twice and its still there. Have you seen any history of this issue that might point them in the right direction?
I also have the dash rattle that was discussed in another thread, http://www.cadillacforums.com/forums...tion-dont.html
that I think will make it much easier for them to diagnose.
Thanks for your help or anyone else that may be able to shine some light on this.
FYI- its an '06 that still has certified warranty so taking it back to the dealer is no problem.
Automobile(s): None at the moment. Maybe some day an SRX!
Re: To Katie; Cadillac Customer Service
c230kompw, thanks for contacting me! If you don't mind sending me an email with the last eight of your VIN (which helps expedite my research), I would be happy to check into this matter further for you.
I'm sorry to see you've already been to your dealership twice regarding this concern, and I can definitely follow up with your dealer to ask for further details.