Cadillac Customer Care Representatives - Warranty or Dealership problems Discussion, 2008 STS rear end noise in Cadillac Customer Care - Warranty and Dealership questions; I have a 2008 STS with 67000 miles on it. Within the past month or so (after the 60000 mile ...
I have a 2008 STS with 67000 miles on it. Within the past month or so (after the 60000 mile service) I began to experience a humming/whining noise from the rear end that is increases as speed increases. I called the dealer and he says there are no known issues. Prior to having the 60,000 mile service done (which included changing the rear end differential fluid) I did not hear this noise. Will this repair be covered under warranty?
I understand that you contacted your dealership over the phone; have they had the chance to look at it in person? If you decide that you would like for them to take a look, please be sure to let us know as we'd like to be available to assist in whatever way we can.
Sarah (Assisting Katie)
Cadillac Customer Service
I have a similar noise from back end but when I decrease in the speed ... What the heck is it ??
As Sarah alluded to, getting your Cadillac to a dealership for a thorough diagnosis is a great initial step. Is that an option you're considering? Feel free to email me anytime at Katie_Lucille@gmexpert.com, and I'd be happy to explore your options further for you.