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Cadillac Customer Care Representatives - Warranty or Dealership problems Discussion, Warranty Question in Cadillac Customer Care - Warranty and Dealership questions; I just bought an 07 DTS with 75K miles. Can I purchase a GM Warranty?...
  1. #1
    lloydrage is offline Cadillac Owners Member
    Automobile(s): O7 DTS Luxury II
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    Warranty Question

    I just bought an 07 DTS with 75K miles. Can I purchase a GM Warranty?

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  3. #2
    dkozloski's Avatar
    dkozloski is online now Cadillac Owners 10000+ Posts
    Automobile(s): 2006 STS V8 AWD, '95 Ford Ranger
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    Re: Warranty Question

    A GMPP warranty can only be purchased if the original factory warranty is still in effect. If the original warranty has expired you are SOL. That's straight from the GMPP website FAQs.
    Don't mess with Binky Bear!


  4. #3
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is online now Cadillac Customer Service
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    Re: Warranty Question

    Hi lloydrage,

    I recommend visiting your Cadillac dealer so they can confirm your eligibility. I checked my resources for you, and you can indeed purchase a GM Protection Plan on a used GM car; however, your vehicle service contract must be purchased at the time you bought the vehicle. (dkozloski is correct -- Vehicle service contracts may be purchased at any time while the manufacturer's warranty is still in effect.)

    I'd be happy to get into warranty details with you if you have further questions. Email me anytime at Katie_Lucille@gmexpert.com!

    Best,

    Katie
    Cadillac Customer Service

  5. #4
    jdubh25's Avatar
    jdubh25 is offline Cadillac Owners Fanatic
    Automobile(s): 2006 CTS, 2007 Escalade
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    Katie would you be able to tell me if my CTS is still under GM Major Guard warranty. Im close to expiration on milage, but not to sure about the date. Thanks

    Jeremy

  6. #5
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is online now Cadillac Customer Service
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    Re: Warranty Question

    I'd be happy to, Jeremy! If you have the ability to send a private message, then feel free to shoot me a message with your full name and VIN and I can investigate. (If you can't PM, then email me at Katie_Lucille@gmexpert.com!)

    Happy to help,

    Katie
    Cadillac Customer Service

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