MilEage on NEW vehcile upon delivery
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Cadillac Customer Care Representatives - Warranty or Dealership problems Discussion, MilEage on NEW vehcile upon delivery in Cadillac Customer Care - Warranty and Dealership questions; When my 2011 CTS 4 was delivered and I took possession of the vehicle it had 725 miles on it. ...
  1. #1
    gmancbp is offline Cadillac Owners Member
    Automobile(s): 2011 CTS Sport Sedan AWD
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    MilEage on NEW vehcile upon delivery

    When my 2011 CTS 4 was delivered and I took possession of the vehicle it had 725 miles on it. The documents prepared by the dealership indicated my warranty was good to 50325 miles. In this case the dealer had to go further north to get the vehicle I wanted and instead of using the mileage from the Cadillac Dealer the vehicle was purchased from they used the mileage on the vehicle to a closer dealership they planned to get the car from but the deal fell thru. I brought this to the attetnion of the dealership and was informed they would make the correction on my warranty; that never happended and I purchsed the vehicle on Aug 30th. If the dealership drove this vehicle 725 miles then I believe I should still get a 50000 warranty. This was a new vehicle; why should I take the hit from the dealership on this?

    2011 CTS 4 -VIN#1G6DS5ED4B0155872

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  3. #2
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
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    Re: MilEage on NEW vehcile upon delivery

    Gmancbp,
    If you would like to send me your VIN number along with your contact information (Name, phone number, email address, address) and the name of the dealership, I will look into this for you.
    Breanne
    Cadillac Customer Service

  4. #3
    I~LUV~Caddys8792's Avatar
    I~LUV~Caddys8792 is offline Moderator
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    Re: MilEage on NEW vehcile upon delivery

    gman, send it to them in a private message. You don't want private information such as a phone number or address left open on the world wide web.
    "They call Alabama the Crimson Tide, call me Deacon Blues."

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  5. #4
    Rolex's Avatar
    Rolex is offline Super Moderator
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    Re: MilEage on NEW vehcile upon delivery

    gman: I deleted the post with all your personal information in it. PM me with any questions.
    The above post is my 2 cents....nothing more.

  6. #5
    JimmyH is offline Cadillac Owners 10000+ Posts
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    Re: MilEage on NEW vehcile upon delivery

    Gmancbp can't send private messages.

    Gmancbp, I sent the info you posted to Cadillac cust svc for you.

  7. #6
    gmancbp is offline Cadillac Owners Member
    Automobile(s): 2011 CTS Sport Sedan AWD
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    Re: MilEage on NEW vehcile upon delivery

    thank you

    ----------

    thank you for your help and the heads up

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