Thought this was funny.

Cadillac Forums | Help Us Help You | Advertise | Cadillac Parts | Cadillac News | Cadillac Classifieds

Cadillac Technical Archive | Cadillac Dealers | Cadillac Reviews | Cadillac Dealer Reviews | Cadillac Vendors is the premier Cadillac Forum on the internet. Registered Users do not see the above ads.
+ Reply to Thread
Results 1 to 2 of 2
Cadillac Customer Care Representatives - Warranty or Dealership problems Discussion, Thought this was funny. in Cadillac Customer Care - Warranty and Dealership questions; Breanne Just dropped the car off at Cadillac and the service guy ran my vin# and said my powertrain warranty ...
  1. #1
    bigtone1013's Avatar
    bigtone1013 is offline Cadillac Owners Fanatic
    Automobile(s): 2007 Escalade
    Join Date
    Nov 2011

    Thought this was funny.

    Just dropped the car off at Cadillac and the service guy ran my vin# and said my powertrain warranty was up and I told him the Cadillac customer care rep told me that it was still good, he then said he's never heard of a Cadillac customer service but he would inquire further into the warranty issue, while we were waiting for the answer on the warranty he started to take my info he put in my name and all my info popped up and he asked have you been here before I said never and that the customer rep (Breanne) made my appointment for me, he stated again that he had never heard of customer service and I said why would a random person make appointments at Cadillac dealerships for people he said you got a point anyway they figured out what the problem was and told me my warranty was good. Thanks Breanne your the greatest

  2. Remove Advertisements

  3. #2
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
    Join Date
    Mar 2010
    Detroit, USA

    Re: Thought this was funny.

    YAY! I am glad that they finally got it all figured out and that they took care of this issue for you! Enjoy your ride!
    Cadillac Customer Service

  4. Remove Advertisements
    Cadillac Forums

+ Reply to Thread

Quick Reply Quick Reply

Register Now

Please enter the name by which you would like to log-in and be known on this site.

Please enter a password for your user account. Note that passwords are case-sensitive.

Please enter a valid email address for yourself.

What Cadillac(s) do you own? (Or type NONE)

Please select your insurance company (Optional)


Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.


Cadillac Posting Rules

  • You may post new threads
  • You may post replies
  • You may not post attachments
  • You may not edit your posts