Radio not shutting down when I turn off vehicle and open door
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Cadillac Customer Care Representatives - Warranty or Dealership problems Discussion, Radio not shutting down when I turn off vehicle and open door in Cadillac Customer Care - Warranty and Dealership questions; I am the owner of 2009 CTS and recent the radio doesn't turn off when the car is turned off ...
  1. #1
    1clhoey is offline Cadillac Owners Member
    Automobile(s): 2009 Cadillac CTS
    Join Date
    Oct 2011
    Posts
    1

    Radio not shutting down when I turn off vehicle and open door

    I am the owner of 2009 CTS and recent the radio doesn't turn off when the car is turned off and door opened (as it has done for the last 2 years). The radio has the DVD audio, HDD and USB. It stays on for 2-3 minutes as opposed to it previously turned off. If the navigation window is up it stays up and the radio remains on (eventually does turn off). Do you think this is electrical? Is there anyway to manually reboot the system or will I need to take into the dealer?

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  3. #2
    The Tony Show's Avatar
    The Tony Show is offline See you in the funny papers
    Automobile(s): 04 CTS-V, 05 STS, 07 SRX- All sold :(
    Join Date
    Dec 2004
    Location
    The Internet
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    26,274

    Re: Radio not shutting down when I turn off vehicle and open door

    Always take the car to the dealer for issues like this that are covered under warranty. Cadillac Customer Care is only here to elevate issues that the dealer has already attempted to fix but can't.
    Rest in Peace, J.D. (aka Dirt_Cheap_Fleetwood)

  4. #3
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
    Automobile(s): All Cadillac vehicles!
    Join Date
    Mar 2010
    Location
    Michigan
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    10,260

    Re: Radio not shutting down when I turn off vehicle and open door

    1clhoey,
    I would recommend taking the vehicle to the dealership, especially if the vehicle is still within the warranty. Let us know what they find out.
    Breanne
    Cadillac Customer Service

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