Battery Issues - 10 Month old 2011 SRK 16K Miles
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Cadillac Customer Care Representatives - Warranty or Dealership problems Discussion, Battery Issues - 10 Month old 2011 SRK 16K Miles in Cadillac Customer Care - Warranty and Dealership questions; I was wondering if because of all the electronics and the Arizona Heat caused this battery to fail prematurely?? Would ...
  1. #1
    Patrickdaz is offline Cadillac Owners Member
    Automobile(s): 2011 SRX Black Ice Mettallic
    Join Date
    Sep 2011
    Age
    50
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    Battery Issues - 10 Month old 2011 SRK 16K Miles

    I was wondering if because of all the electronics and the Arizona Heat caused this battery to fail prematurely??
    Would an Optima Yellowtop be a better solution because of all the electronics in the Premium Edition. My service manager says cannot upgrade to Optima "May void Warranty". He is not familiar at all with Optima Batteries.
    Will installing a much more compatible (More compatible in my opinion due to extreme amount of electonics on my SRX) Optima Yellowtop in lieu of the OEM GM/AC/Delco battery void warranty on vehicle????

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  3. #2
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
    Automobile(s): All Cadillac vehicles!
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    Re: Battery Issues - 10 Month old 2011 SRK 16K Miles

    Patrickdaz,
    I would recommend you to refer to the replacement number shown on the original battery. When it comes to warranties, if the issue can be traced back to a non GM part than that may be grounds for non coverage, but your dealership will have to make that decision.
    Breanne
    Cadillac Customer Service

  4. #3
    Knuguy is offline Cadillac Owners Member
    Automobile(s): 2005 CTS-V
    Join Date
    Mar 2006
    Location
    Cleveland OH
    Posts
    94

    Re: Battery Issues - 10 Month old 2011 SRK 16K Miles

    Take the free replacement from GM and if that fails again, switch to a similar group type battery from another manufacture with better Ah and CCA. You might have just had a dud to begin with which is why I suggest taking the freebie first

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