Crystal Red Premium Paint

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Cadillac Customer Care Representatives - Warranty or Dealership problems Discussion, Crystal Red Premium Paint in Cadillac Customer Care - Warranty and Dealership questions; Dear Rep: The quality of the paint is poor. If a bird soils the vehicle it's hard to get it ...
  1. #1
    RichLionHeart is offline Cadillac Owners Member
    Automobile(s): 2009 CTS4 Crystal Red
    Join Date
    Jul 2011

    Crystal Red Premium Paint

    Dear Rep: The quality of the paint is poor. If a bird soils the vehicle it's hard to get it out of the paint, I have 7300 miles on the vehicle and I keep the vehicle covered
    in my driveway. The first couple of months the hood has stone chips. When it hailed their at least 8 dents around the roof. I gave up my 94 Fleetwood for this car.
    My 94 paint was industructable. I sold the car with 176,000 miles and LT1 engine was quiet, no taps. I'am wondering if they have new software for the premium
    radio I have, so I could download my iphone to it. I bought garmin for $139.00 and downloaded my phone book and can voice dial from it. My main concern it the
    Please advise


    Rich Koway

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  3. #2
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
    Join Date
    Mar 2010
    Detroit, USA

    Re: Crystal Red Premium Paint


    I am sorry to hear that you are experiencing this issue. Have you addressed your concerns with your dealership about your paint? If so, what did they say?

    Thank you,

    Elizabeth, Cadillac Customer Service

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