Vero Beach Florida Cadillac Dealership Refuses to Work on Your Vehicle! - Page 2
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Cadillac Customer Care Representatives - Warranty or Dealership problems Discussion, Vero Beach Florida Cadillac Dealership Refuses to Work on Your Vehicle! in Cadillac Customer Care - Warranty and Dealership questions; Thanks for the informative post, as I have already hit the local Internet Business Pages etc. The only one I ...
  1. #16
    wyd_trkr is offline Cadillac Owners Member
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    Nov 2005
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    Treasure Coast , Florida
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    Re: Vero Beach Florida Cadillac Dealership Refuses to Work on Your Vehicle!

    Thanks for the informative post, as I have already hit the local Internet Business Pages etc. The only one I did not contact is the BBB. Am stil contimplating doing so, but it has been over 6 months now, so I do not know what good it would do to contact them at this stage of the game.

  2. #17
    JimmyH is offline Cadillac Owners 10000+ Posts
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    Re: Vero Beach Florida Cadillac Dealership Refuses to Work on Your Vehicle!

    Does the BBB do anything besides maintain a useless database?

  3. #18
    wyd_trkr is offline Cadillac Owners Member
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    Treasure Coast , Florida
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    Re: Vero Beach Florida Cadillac Dealership Refuses to Work on Your Vehicle!

    If they do, please let the rest of us know!

  4. #19
    ccclarke's Avatar
    ccclarke is offline Cadillac Owners Enthusiast
    Automobile(s): 2002 ETC Collector's Series, 2004 CTS-V, 2004 XLR
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    Re: Vero Beach Florida Cadillac Dealership Refuses to Work on Your Vehicle!

    Registering a complaint with the BBB does indeed document the issue in their database. If there are similar complaints, you have more ammo to suppport your case should it go to court. Depending on how your local Chamber of Commerce (you can inform them as well) works with the BBB can be of help too. The best pressure to apply can come from Cadillac Customer Service --Have you contacted the Regional Rep yet? If not, do so.

    There are three sides to every story: Yours, theirs, and the truth. If you paid for a service and they didn't provide it, you might want to make a date with Judge Judy in small claims court.

    On a personal note, Murphy Cadillac of Melbourne's Service Manager, Mike is an old acquaintance. It might be worth the trip.

    CCC

  5. #20
    b4z
    b4z is offline Cadillac Owners Connoisseur
    Automobile(s): 2014 Standard SrX grey/black
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    Chas. SC
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    Re: Vero Beach Florida Cadillac Dealership Refuses to Work on Your Vehicle!

    I bought my '09 SRX from Murphy Cadillac in February 2010. Didn't have any work done on it but they were awesome to deal with. Got many follow up letters and calls from salesman, the owner and email correspondance. Very Good experience.

  6. #21
    Big Windy Ext's Avatar
    Big Windy Ext is offline Cadillac Owners Enthusiast
    Automobile(s): Caddy EXT
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    Aug 2009
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    Downers Grove Il
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    Re: Vero Beach Florida Cadillac Dealership Refuses to Work on Your Vehicle!

    BBB is a scam outfit.You can "buy"a good rating even while being investigated for fraud . Your best alternative is the States attorney,file a complaint,sounds like and smells like discrimination.

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