Until they have to take it back to the dealership and they get a Kia or maybe even an Aevo rental and get treated like they own a $500 Cavalier with 300k miles on it.
There's a reason V2 is cheaper...It's not the car's fault.
Until they have to take it back to the dealership and they get a Kia or maybe even an Aevo rental and get treated like they own a $500 Cavalier with 300k miles on it.
There's a reason V2 is cheaper...It's not the car's fault.
Yeah, customer service is still way behind. I remember when I was 20 and had an 83? 318i I think. They would give me a brand new loaner when I had my beater serviced.
Seeing as they are afraid to activate my account on the M5 board (if they've seen me on other boards, I can't really say that I blame them ), I'll respond to some of the comments here instead (maybe Sal or someone could pass these along):
Quote:
Originally Posted by Richard in NC
I do also want comfort, luxury, ammenities, and build quality with my sport. The older CTS-V was a disappointment compared to the '02 M5. It looks like the new one is a big step in the right direction.
Re ammenities, its not just the power tilt wheel (with auto up & return).
The CTS has a power tilt and telescoping wheel with programmable driver and exit positions.
Quote:
Originally Posted by Richard in NC
Does the CTS-V have great 20 way power seats, adjustable side bolsters, comfort access,
14 way power adjustable Recaros programmable with exit/entry positions plus pneumatic bolsters in the seat cushion and backrest.
Quote:
Originally Posted by Richard in NC
4 window 1 touch down & up,
Yes.
Quote:
Originally Posted by Richard in NC
heads up display,
Pop-up navigation.
Quote:
Originally Posted by Richard in NC
fully integrated iPod interface including steering wheel control,
Yes. You can also trade data with the on-board hard drive.
Quote:
Originally Posted by Richard in NC
headlights that swivel in curves,
Yes.
Quote:
Originally Posted by Richard in NC
bluetooth hands free,
Yes.
Quote:
Originally Posted by Richard in NC
programmable ventilation,
Yes.
Quote:
Originally Posted by Richard in NC
real time traffic,
Yes.
Quote:
Originally Posted by Richard in NC
voice commands,
Yes.
Quote:
Originally Posted by Richard in NC
lane departure warning
Yes.
Quote:
Originally Posted by Richard in NC
My 550i (and of course the M5) have all that and more. Every one of those features is useful and well worth having.
Sounds good, how about having these too?
-40GB HardDrive
-Pause, Record, and Play (TiVo-like functions for the radio)
-Magnetic Ride Control (a new version of the system shared with the Corvette ZR1; previous versions have been shared with Cadillac's STS and Ferrari)
-Ultraview Sunroof (almost full glass top) w/ power sunshade
-15" discs with 6 piston Brembos
-Performance Traction Management (launch control)
-Hand cut and stitched instrument panel, door trim and center console.
__________________
Last edited by gothicaleigh : 05-17-08 at 07:26 PM.
Until they have to take it back to the dealership and they get a Kia or maybe even an Aevo rental and get treated like they own a $500 Cavalier with 300k miles on it.
There's a reason V2 is cheaper...It's not the car's fault.
I dont have any experience with Cadillac dealers yet but I can tell you that having owned 2 BMW's when I took them for service (which was often) I never got a BMW loaner I got a Honda civic if I was lucky and sometimes they had no loaner at all and this was even reserving it a few days in advance. (I know this varies from dealer to dealer but this was supposed to be a top rated dealer).
Also I see alot of mention about quality comparisons between Cadillac and BMW, Mercedes, etc... I can tell you that I was not impressed with the quality of the two bimmers I owned. And whoever designed the Power windows on BMW's should be shot! apparently they dident think people might want to open and close the windows occasionally.
After looking at several post on the M5 board it looks like there is a healthy respect for the new gen V. You can never expect to convert the true Bimmer diehards but many of the others "on the fence" could easily be swayed to consider the 09. There isn't that much difference in quality anymore between the 2 so features and performance will likely be the deciding factor. However, I still think my 04 was a huge step forward for GM when it was released and proved they could compete with the Germans or anybody else.
Look, as far as I'm concerned there are so many good cars on the market that I'm not going to go bashing one or the other. The E60 M5 isn't to my taste but in the overall scheme of things it's still a very good car. I like (some) BMWs, I like (some) Cadillacs, hell, I could work up a good jones over a nice '72 Alfa Giulia Ti, a Datsun 510 or even a nice '65 Corvair. I thought the EV1 was one of only two compelling products US GM did in the '90s (the C5 'Vette being the other) and I've got an open mind about the Volt.
So let's save the bashing for Camrys, right? Thank you.
Don't care who it comes from, don't care what powers it, just as long as it's entertaining.
Until they have to take it back to the dealership and they get a Kia or maybe even an Aevo rental and get treated like they own a $500 Cavalier with 300k miles on it.
There's a reason V2 is cheaper...It's not the car's fault.
Sounds like individual dealership issues. Every time I take my car in for service my dealership has a Cadillac loaner for me and treats me like a customer they want to keep. They certainly aren't perfect and have made some boo boos here and there. But to expect perfection from any place is unrealistic.
In my nearly four years of V ownership and working with five Cadillac dealers over that period, they all sucked. 0 for 5 with Cadillac, 2 for 2 with BMW.
There's one little piece missing and I believe why a V can't command M5 money in the marketplace - Worldclass product is nothing without matching premium support after the sale. If the dealers were up to the level of the V itself, we'd all be figuring out how to scrounge at least $90k from the piggy banks.
It's time for Cadillac, along with the entire GM brand portfolio, to get tough with the dealer network and cull the herd. No more laser welding-40GB-Sapele wood sales training seminars, no more Trailblazer or Aveo loaners - Ack.
“In today’s luxury game, the question isn’t whether or not your car has available features like a 40-gig hard drive. It isn’t about sun roofs or Sapele wood accents, popup nav screens or any of that. No, the real question is: When your check engine light illuminates, does it turn you on?"
Zero for five - I'll go with no.
Cadillac, it's time to live up to expecations of being the World Standard or forever be kidnapped by K-Mart.
EELS car!
), I'll respond to some of the comments here instead (maybe Sal or someone could pass these along):
