OK, do NOT give them the following TSB. It's the same BS they had on the manual transmission (that this "clunk" noise is "normal" blah blah blah -- except that this is the only car I've ever had this "clunk" noise with). The actual TSB Cadillac put out stated that "no repairs should be attempted." You can tell them about the noise and maybe you'll get lucky and they'll fix it anyway. I've read in some other posts that replacing the rear bushings help,
http://www.cadillacforums.com/forums...7-clunk-2.html (Clunk...)
The summary for the TSB is as follows:
06/01/2006 DRIVELINE CLUNK NOISE WHEN SHIFTING BETWEEN PARK AND DRIVE, PARK AND REVERSE OR DRIVE AND REVERSE - REVISED