Thanks, Sal, for giving me permission to post this.
Because existing sources of auto reliability information left much to be desired, in late 2005 I started conducting my own reliability research at
TrueDelta.com. TrueDelta reports absolute stats like "trips to the shop" that make the differences between cars much clearer. Results are updated four times a year, so it's possible to provide reliability information on new models quickly. Also, any significant changes in a model's reliability soon become apparent.
Thanks to the help of this forum, we've started providing results for the CTS, but sample sizes remain very small. More participants would be very helpful, so please sign up.
Participants simply report repairs the month after they occur on a one-page survey. When there are no repairs, they simply report an approximate odometer reading four times a year, at the end of each quarter.
To encourage participation, panel members will receive full access to the results for free.
For the details, and to sign up to help out:
Auto reliability research