went in on friday for a oil change and i figured since im putting it away for the winter they might as well wash it, well i will never let them wash it again, i dont think they even soaped the car looks like they just grabbed a rag and started wiping away you can see every single mark and swirl they made with the rag, the BLACK paint is surface scratched!! as soon as i saw it i asked them what they wash cars with sand paper? so they agreed to polish it they said its gonna take 4 hours but what BS the car is 6 months old and i baby my paint and they just go and kill it:nono: not impressed
Everytime I pick my car up I comment to my self how dirty and dusty it gets while at the dealership....in fact last time it was extra dirty..but I was still glad they never touch my car to wash it. I think most of you guys in the USA have stand alone Cadillac stores while we here in Canada have them attached to either a Chev or Pontaic Buick GMC operation.
Thank god they treat me the same as the guy driving an Aveo....LOL....he doesn't get his car washed either.:banghead:
Are you sure you trust them now to polish your car.........I know I wouldn't let them near the thing. Take it to a shop you trust to have the paint restored and take the dealership the bill.:stirpot:
It really is a shame that they screwed your finish.....hope you get it sorted.
You got it all wrong, man. Here in America we scream and yell at dealers and then expect them to give us a brand new car plus about $5,000 in cash--just because.
I would like to say that we will learn, but then again, some won't learn.
well im pretty sure its a different crew detailers and guys who wash cars, but either way if they dont get it write tommorw ill take it to another shop. and yea you might be right about the stand alone stores, in canada at least where im from the Cadillac dealers are chev, buick, and Cadillac dealers.
sorry didnt reply and let you guys know what happend sooner....well they did a over all pretty good job, but if you really look you can still see them, what can i do personally to maintain this high gloss and maybe eventually get rid of the light swirls?
i know what you mean but you know how it is dealing with pricks who dont give a .... , once they got your money they could careless.
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