I just spoke to the workshop. My new tires that they ordered that supposedly should fix my vibration problem of my 20" Irmscher rims are still not there. I been waiting for a solution for a problem that they know of since June last year!
4 times they rebalanced the rims. No effect.
They should've sent the rims back to Irmscher to get them investigate them while I ride my winter tires.
But...... they never sent the rims to Irmscher. Nope, I had to call my dealer in February to ask them about the progress. The dealer contact was not there so I had to wait for him to return from holidays. When he got back he said I should contact my workshop contact. Guess what... he was on holidays!
So I wait again and ask him about the rims. He said he would send the rims to Irmscher so I wait again. In March, when the weather was ready for summer tires, he comes back to me that they decided to put new tires on it, because the Pirellis are too soft and could've caused the problem. Sooooo... he said he would order new tires.
We have end of April now and the tires are not there. The rims have not been investigated, so I am not sure if it will solve the problem. This week it took me 4 calls to get
SOME solution. Even temporarily. Today they called me up and said the tires will be there end of next week. So for this week I insisted on a temporarily solution. I can't continue driving on my winter tires, even if I am only home for the weekends to drive my car. They wear like crazy with these temperatures and what if I lose control? The insurance could blame it on wrong tires.
So.... tomorrow I get my old tires back. How sad is that?
Anyway, I will insist on that they will install my Eibach springs and sways with no charge!
