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Cadillac BLS Forum (Europe / South Africa) Discussion, UK Offical Cadillac Dealers/Servcing in Past Cadillac Vehicle Discussion; Yes, I bought my BLS from Riders Group of Exeter where the car had its PDI and I have had ...
  1. #16
    ExRPO1 is offline Cadillac Owners Fanatic
    Automobile(s): BLSd 150hp 2009
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    Re: UK Offical Cadillac Dealers/Servcing

    Yes, I bought my BLS from Riders Group of Exeter where the car had its PDI and I have had it serviced at Manchester (1st service) and Milton Keynes twice.

    I hope that Milton Keynes continue to provide support for the Caddy well into the future, they are a great bunch there who were extremely complimentary about my own car the last time I took it there.

    As for Riders at Exeter, well despite me living 230 miles away from them, it isn't actually a problem for me going there for support if I need it. I know the area well because that is where I originally hail from, so I can just fit it in with a visit around my family if needed.

    Manchester is by far the closest to me at 60 miles, but it is a right PITA to get there, that is why I go to Milton Keynes 'cause it's a straight journey there and despite being 30 miles further, it is quicker and I use less fuel because it is all motorway.

  2. #17
    chrise is offline Cadillac Owners Member
    Automobile(s): Black BLS
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    Tyne and Wear, UK
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    Quote Originally Posted by ExRPO1
    For those UK Cadillac owners who live in the South Central/South East of England, the Whitequay Group has closed its sites. See link:

    http://www.dealerupdate.co.uk/whiteq.../#.USkTfFdu_a0
    That's a real shame as they have been extremely helpful when I've had problems with my BLS. They managed to get me genuine Cadillac parts but let me have them at Saab prices (yes, Cadillac price for exact same parts were nearly double!) so I'm sad to hear they're going. Best of luck to all the lads there.

  3. #18
    ExRPO1 is offline Cadillac Owners Fanatic
    Automobile(s): BLSd 150hp 2009
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    Re: UK Offical Cadillac Dealers/Servcing

    My single experience of contacting Whitequay wasn't great to be honest. I still feel sorry for them though, very sad when people lose their jobs through closures or a downturn they have no control over.

    Aside from body panels and front/rear light clusters (though I have a genuine spare set of rear light clusters in case one of mine breaks) plenty of other parts, mechanical and electrical, can be sourced through Saab parts suppliers and in the case of brake pads/discs, Vauxhall. I've now personally amassed plenty of alternative part numbers for various parts and even new/reconditioned alternators for our cars can be bought for anything from £100 to £150 which is £400, yes four hundred quid less, than what one establishment quoted me.

  4. #19
    Mazuk is offline Cadillac Owners Fanatic
    Automobile(s): BLS 180 Auto estate
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    Re: UK Offical Cadillac Dealers/Servcing

    I just noticed this new addition for servicing on the Cadillac Europe site----Ian Allan Motors
    Sandhills Lane,Virginia Water
    GU25 4BT

  5. #20
    ExRPO1 is offline Cadillac Owners Fanatic
    Automobile(s): BLSd 150hp 2009
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    Re: UK Offical Cadillac Dealers/Servcing

    Well, for the third year in a row, I took my BLS to Evans Halshaw PDI centre, Wavendon, Milton Keynes for its service. Usual fantastic service from the whole team there.

    Some might think I'm nuts doing the 184 mile round trip, but I can't see the point of using a local garage where I live who I know won't use genuine GM service items unless I provide them (except of course my local Vauxhall dealership) and none of them have the Cadillac software card for Tech 2 (including Vauxhall or Saab) for diagnostic hook up. EH PDI centre do all of this and cheaper than anywhere local to me.

    Car is running well sweet and I can't recommend EH at Wavendon enough.

  6. #21
    SHOKAMO is offline Cadillac Owners Member
    Automobile(s): 2006 CTS
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    Re: UK Offical Cadillac Dealers/Servcing

    Listers Land Rover Solihull in Birmingham, UK is servicing my Cadillac CTS 2006. They do a health check and can get parts from the US. Just book an appointment with them and they'll take care of the Caddy. They'll put it on a rack and let you know whats going on. They'll even take a video of the inspection as proof of ability and they'll even wash your Caddy afterwards. The mechanics are cool and they are regular guys (blokes). So if you live in the neighborhood of Birmingham. Here's a link to the place. http://listers.co.uk/LandRover/Solihull Hope this helps.

  7. #22
    ExRPO1 is offline Cadillac Owners Fanatic
    Automobile(s): BLSd 150hp 2009
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    Re: UK Offical Cadillac Dealers/Servcing

    I appreciate the advice and your post, however, the Cadillac BLS is essentially a Saab 9-3 whereas the CTS is a completely different car, built in the USA unlike the BLS which was built by Saab in Sweden. It really is a case of 'When's a Caddy not a Caddy? When it was made by Saab!

    Concerning parts, a lot of the parts for the BLS are identical with the Saab 9-3. BLS parts would not ordinarily come from the US anyway. I've replaced all of my shocks with Bilstein B4's, genuine Saab front coil springs, OEM Swedish Lesjofors rear coil springs, genuine Fiat cambelt/waterpump, genuine GM/Saab DMF/clutch/slave cylinder and a whole host of stuff which is readily available off the shelf here in the UK. So apart from body panels and stuff like headlights/tail lights, there's actually little to be afraid of for availability of parts. Sadly, body panels may well be a huge problem because I'm not sure they're even available and even if they are, they'll undoubtedly cost an absolute fortune. Oh, and if anyone needs their windscreen replacing on a BLS, it is I believe, identical to the Saab 9-3, so no issues there either.

    I have no idea, however I suspect Listers may not have Cadillac Tech 2 for the BLS? Indeed I believe the only Cadillac dealership now in the UK, is Ian Allen Motors of Virginia Water: http://ianallancadillac.co.uk/

    As far as general servicing goes for the BLS and certainly in the case of the 1.9 Tid such as my own car, any former Saab dealership, or any Vauxhall dealership or any independent Fiat specialist (the 1.9 engine is the Fiat unit) can carry out servicing to a good standard, but they won't have Cadillac Tech 2 diagnostics for the BLS. Essentially, any diagnostic work that is required on the BLS that falls outside of the normal scope that most garages have, can now only be carried out at Ian Allen Motors as I'm sure they'll have access to the Tech 2 programming for the BLS. I'm not even sure if Evans Halshaw at Milton Keynes is still an authorised Cadillac service centre anymore as I haven't been to them now for almost two years as I've been doing a lot of the servicing on my own car, myself.

    As for your CTS, I do like the look of those cars, but I don't fancy paying the road tax on one!

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