ATS 3.6 Rough Idle, Power Steering Failure and Stalled at 50mph
cadillac ats forums cadillac ats forums
CadillacForums.com is the premier Cadillac Forum on the internet. Registered Users do not see the above ads.
+ Reply to Thread
Results 1 to 7 of 7
Like Tree1Likes
  • 1 Post By Hoosier Daddy
Cadillac ATS Technical Discussion Forum Discussion, ATS 3.6 Rough Idle, Power Steering Failure and Stalled at 50mph in Cadillac ATS Discussion Forums; My 2013 ATS Performance 3.6 RWD has that awful rough Idle, at 1000 miles the power steering failed (at the ...
  1. #1
    Gabrijake is offline Cadillac Owners Member
    Automobile(s): ATS
    Join Date
    Apr 2014
    Posts
    1

    ATS 3.6 Rough Idle, Power Steering Failure and Stalled at 50mph

    My 2013 ATS Performance 3.6 RWD has that awful rough Idle, at 1000 miles the power steering failed (at the dealership). Last week while driving 50mph the car just stalled. Devoe Cadillac said the car is fine and can not find anything wrong with it. I am very concerned now, has anyone else experienced this?

  2. Remove Advertisements
    CadillacForums.com
    Advertisements
     

  3. #2
    M5eater's Avatar
    M5eater is offline Cadillac Owners Connoisseur
    Automobile(s): ATS 2.0T RWD FE3
    Join Date
    May 2011
    Location
    Suffolk, VA
    Age
    26
    Posts
    4,503

    Re: ATS 3.6 Rough Idle, Power Steering Failure and Stalled at 50mph

    You should contact customer service at this point. I'm certian in light of recent events they will bend over backwards for you.

    my suggestion would be to let the dealer have the car for a week or 2 to allow them to actually put some mileage on it. It may not be desirable given those are miles you're not driving it but;
    Miles put on during service are automatically added to your warranty period.
    Rather be safe than worry about 500-1000 miles worth of depreciation on a car that looses 20% of it's value off the lot.

  4. #3
    akriener is offline Cadillac Owners Member
    Automobile(s): 2013 ATS 3.6 Luxury AWD
    Join Date
    Feb 2014
    Age
    25
    Posts
    46

    Re: ATS 3.6 Rough Idle, Power Steering Failure and Stalled at 50mph

    Rough idle is a known and well documented issue for all model ATS's. There is a software update and revisions to engine mounts in the works for 3.6. To my knowledge the fixes for the 2.0 have been going on for awhile

    ----------

    It does not however damage your vehicle in anyway more of an annoyance

  5. #4
    Hoosier Daddy's Avatar
    Hoosier Daddy is online now Moderator
    Automobile(s): 2013 ATS Performance 2.0T M6
    Join Date
    Feb 2013
    Location
    Winchestertonfieldville, AZ
    Age
    65
    Posts
    3,584

    Re: ATS 3.6 Rough Idle, Power Steering Failure and Stalled at 50mph

    Quote Originally Posted by Gabrijake View Post
    Devoe Cadillac said the car is fine and can not find anything wrong with it.
    Sorry about the problems. Did the dealer actually say the car is fine (or the equivalent)? They can say they can't find or fix a problem but if they actually said the car is fine, you need another dealer/advisor/tech. Saying the car is fine (unless they fixed your problem) is the same as saying they don't believe you or they don't care (i.e. its not their problem). Saying that to a customer is an illuminating Freudian slip
    M5eater likes this.

  6. #5
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is online now Cadillac Customer Service
    Automobile(s): All Cadillac vehicles!
    Join Date
    Mar 2010
    Location
    Michigan
    Posts
    10,910

    Re: ATS 3.6 Rough Idle, Power Steering Failure and Stalled at 50mph

    Quote Originally Posted by Gabrijake View Post
    My 2013 ATS Performance 3.6 RWD has that awful rough Idle, at 1000 miles the power steering failed (at the dealership). Last week while driving 50mph the car just stalled. Devoe Cadillac said the car is fine and can not find anything wrong with it. I am very concerned now, has anyone else experienced this?
    Hi Gabrijake,

    I apologize for the difficulties you have experienced with your ATS. If you would like to PM me your VIN, mileage, and contact information, I can open a case file for you and look in to your concerns. Just to clarify, you were working with DeVoe Cadillac in Florida, correct? I hope to hear from you soon.

    Austin J.
    Cadillac Customer Care

  7. #6
    smallworm85 is offline Cadillac Owners Member
    Automobile(s): 2014 ATS 3.6L
    Join Date
    Apr 2014
    Age
    29
    Posts
    6

    Re: ATS 3.6 Rough Idle, Power Steering Failure and Stalled at 50mph

    2014 Cadillac ATS 3.6 RWD. Experienced this problem today and this is the 3rd time i drive my car (less than 100 miles on it). What is the problem????

  8. #7
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is online now Cadillac Customer Service
    Automobile(s): All Cadillac vehicles!
    Join Date
    Mar 2010
    Location
    Michigan
    Posts
    10,910

    Re: ATS 3.6 Rough Idle, Power Steering Failure and Stalled at 50mph

    Hello smallworm85,

    I deeply apologize for the vehicle concern you recently experienced with your 2014 ATS. I understand you are seeking thoughts and opinions from other forum members, but if you would like to further discuss your situation and have my involvement with setting up a service appointment at your Cadillac dealership, please feel free to send me a private message.

    Regards,

    Laura M.
    Cadillac Customer Care

Quick Reply Quick Reply

Register Now

Please enter the name by which you would like to log-in and be known on this site.
If you do not want to register, fill this field only and the name will be used as user name for your post.

Please enter a password for your user account. Note that passwords are case-sensitive.

Please enter a valid email address for yourself.

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Bookmarks

Cadillac Posting Rules

  • You may post new threads
  • You may post replies
  • You may not post attachments
  • You may not edit your posts
Read about Lincoln | Buick | Kia Forte Forum
Need products for your Cadillac? Check out your options at the links below:

custom floor mats | Cadillac Chrome and Black Chrome Wheels | window tinting