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Cadillac ATS Technical Discussion Forum Discussion, My car is a lemon in Cadillac ATS Discussion Forums; Originally Posted by off1c3r From my understanding, the stall issue is on the manual only, and I haven't heard of ...
  1. #16
    Hoosier Daddy's Avatar
    Hoosier Daddy is offline Moderator
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    Re: My car is a lemon

    Quote Originally Posted by off1c3r View Post
    From my understanding, the stall issue is on the manual only, and I haven't heard of any 2014 owners complaining about it. Correct me if I'm wrong, but it seems to be limited to the 2013s? Unless you're buying 2013 dealer stock?
    There isn't anything that shows the problem is fixed. The problem only happened to a very small percent of cars and it was long after the introduction before a 2013 owner with the problem got around to posting on the forums so even if the problem was still with the 2014s its likely/possible nobody has posted yet.

  2. #17
    Stevo Supremo's Avatar
    Stevo Supremo is offline Cadillac Owners Connoisseur
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    Re: My car is a lemon

    Yeah my car stalled ONCE a month after I got it, its never done it since

  3. #18
    Siren05's Avatar
    Siren05 is offline Cadillac Owners Fanatic
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    Re: My car is a lemon

    my car stalled once. slight hiccups from time to time

  4. #19
    Muffin is offline Cadillac Owners Fanatic
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    Re: My car is a lemon

    Siren05. Bet they can't duplicate it or get. Code for this. One that knows. Same old sad explanation screw the customer we have your money

  5. #20
    Siren05's Avatar
    Siren05 is offline Cadillac Owners Fanatic
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    Re: My car is a lemon

    It happens even after BNR tune. I blip the throttle and no problem rpms rise. I don't sweat the little things.
    My ATS is a great little car. I just neeed more power and AWD LIKE MY SUBARU.
    I would trade my ATS in a heartbeat for an AWD ATS-V. 6 cylinder performance built twin turbo platform is a great starting point!!

  6. #21
    -nh- is offline Cadillac Owners Member
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    Re: My car is a lemon

    Hi, (2014 ATS 2.0 Turbo Automatic Transmission)
    I bought my 2014 ATS 2.0 Turbo Automatic Transmission 11/11/2013. At about 2200miles while making a U-turn the ATS stalled(car restarted fine), moments later its stalled again on freeway ramp(car restarted fine). . I took the car into Cadillac and they kept it for about a week then informed me they couldn't duplicate the issues. They installed a recorder device (big/bulky/with large wire run across your legs) in my ATS. After 1 1/2 week , I returned the recorder back to the dealership with no stalling issues recorded. Two weeks later its stalled again. I took the car back to Cadillac. This time they kept the car for about two weeks. The service adviser told me he was going open a case with GM about my ATS. My car was returned to me with no issues found. About 3 1/2 months around 7k miles after refueling, as I came to traffic light, the ATS stalled and everything shut off including the AC f(car restarted fine). As I got on the freeway it started jerking but didn't shut off. I took the ATS back to the dealership. Called GM myself, They transfer me to one of they specialist named Maria. She gave me phone interview about the ATS and told me she will help me with the process but never once called me back. after 2 1/2 week the service manger called and told me they couldn't find any issues. So I called Maria and told her what the Cadillac adviser told me, Maria then told me she wanted an second opinion from another Cadillac dealership, and that she will call and setup the appointment and will call me back tomorrow for the date and time. Maria never called me back till this day.
    So I decided to hire an attorney and after turning all my paper works, A few weeks later my attorney inform me that GM denied my claim. Only acknowledging stalling issues on the 6speed manual transmission but hasn't had any issues with the automatic transmission. This hasn't been a very stressful situation me.
    Anyone here with an automatic transmission ATS 2.0 with the same stalling issues??? Thx you

  7. #22
    Slightly Disappointe is offline Cadillac Owners Member
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    Re: My car is a lemon

    I have a shudder on my 2013 ats when the car is between 1st and second gear (automatic transmission). as a result, I have to keep my foot in the tank to keep it going. I am also having a putrid urine smell when I turn on my air. taking it in to the dealer tomorrow.

  8. #23
    Cadillac Cust Svc's Avatar
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    Re: My car is a lemon

    Hi Slightly Disappointe,

    I am sorry to hear about the shudder and foul odor in your ATS and I can understand how these issues would be disheartening. I see that you planned on heading into the dealership today. Was anything resolved or did you need to leave your ATS there? Please let us know how everything goes and feel free to PM me should you require additional assistance.

    Enjoy your evening,

    Austin J.
    Cadillac Customer Care

  9. #24
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    oemtech is offline Cadillac Owners Member
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    Re: My car is a lemon

    Quote Originally Posted by Slightly Disappointe View Post
    I have a shudder on my 2013 ats when the car is between 1st and second gear (automatic transmission). as a result, I have to keep my foot in the tank to keep it going. I am also having a putrid urine smell when I turn on my air. taking it in to the dealer tomorrow.
    Can't help with shudder.... But, if your car sets outside and/or you have cats roaming around your car has probably been marked by tom cat. Had it happen many years ago
    vwvr6tom likes this.

  10. #25
    CTSCHICK is offline Cadillac Owners Connoisseur
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    Re: My car is a lemon

    Lemon? I refer to mine as a great driving car with not so great quality and could care less who has not had problems with theirs..

  11. #26
    ATSandSRXinMD is offline Cadillac Owners Member
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    Re: My car is a lemon

    Laura,

    I'm looking for some help from Cadillac Customer Service regarding the ongoing issues I've been having with my ATS since not long after I bought it a year ago. Within the first few weeks, I experienced the seat clicking noise issue that a number of other members have posted about. I took it in and gave them the service bulletin and they installed the shims but it didn't fix the issue. My car also developed problems with creaking in the dashboard, rattling in the overhead lining, and creaking in the steering wheel. I took my car in a second time - they had it a full week - and any fix they did didn't last my short drive home. I took it in a third time - again they had it for a week - and again the fix never lasted. That totals almost 15 days of being in for service within the first six months or so.

    After the third time, I've basically given up. My moonroof started rattling last week, and now my Cue system screen has gone out. I've purchased three Cadillacs in the last two years and my experience with the ATS is completely unacceptable. I'm now due for an oil change and will be taking my car in for service. I can use some help in ensuring that when I take it in, the car that I get back is to the standard that a Cadillac should be.

  12. #27
    Cadillac Cust Svc's Avatar
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    Re: My car is a lemon

    Hello ATSandSRXinMD,

    I can understand how these noises within your vehicle would be displeasing. Please PM me your VIN, dealership, mileage, and personal contact information so I can go ahead and open a case file on your behalf. Once that is taken care of, I can reach out to your dealership and express your concerns.

    Have a great night,

    Austin J.
    Cadillac Customer Care

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