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Cadillac ATS Technical Discussion Forum Discussion, Cadillac ATS Woes... in Cadillac ATS Discussion Forums; I've run into a lot of problems with my ATS lately. Some include some nasty creaks and rattles, steering that ...
  1. #1
    EnvoyBu's Avatar
    EnvoyBu is offline Cadillac Owners Fanatic
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    Cadillac ATS Woes...

    I've run into a lot of problems with my ATS lately.

    Some include some nasty creaks and rattles, steering that sounds like it came out of a wooden ship, and poor fit and finish, which included the HomeLink panel falling out and as a result rendering it useless.

    Here are some videos:

    http://www.youtube.com/watch?v=wHTCX8oavMU

    http://www.youtube.com/watch?v=klq7T_f6sq0



    I'm really starting to have second thoughts about the car and am thinking about asking my dealer on how to have GM buy the car back or at least give me a new one.

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    Mullah88's Avatar
    Mullah88 is offline Cadillac Owners Fanatic
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    It's still under warranty?...get it fixed

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    EnvoyBu's Avatar
    EnvoyBu is offline Cadillac Owners Fanatic
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    Re: Cadillac ATS Woes...

    Quote Originally Posted by Mullah88 View Post
    It's still under warranty?...get it fixed
    They "fixed" the rattle already, but they clearly didn't do a good job fixing it.

  5. #4
    Siren05's Avatar
    Siren05 is offline Cadillac Owners Fanatic
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    Re: Cadillac ATS Woes...

    All vehicles have rattles, bugs,etc does not matter GM,Lexus,Mercedes etc.

  6. #5
    bungee91 is offline Cadillac Owners Fanatic
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    I have no rattles, I'd say get it fixed!

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    MASCAD is offline Cadillac Owners Member
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    Re: Cadillac ATS Woes...

    Quote Originally Posted by Siren05 View Post
    All vehicles have rattles, bugs,etc does not matter GM,Lexus,Mercedes etc.
    Not sure about Lexus or Mercedes but the 3.6 ATS4 Performance I have is absolutely rattle free and this is on local roads that are just a step up from cart paths.

  8. #7
    EnvoyBu's Avatar
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    Re: Cadillac ATS Woes...

    The sad thing is before I got the car, I started a thread on squeaks and rattles regarding the ATS.

    And now, I guess I found out first hand.

  9. #8
    Lmanaro is offline Cadillac Owners Member
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    Re: Cadillac ATS Woes...

    I had a the steering wheel issue. Cadillac repaired it. Bulletin #pic5729 and removed acoustic foam from steering shaft and replaced the sir coil in the steering column for a noise when turning

  10. #9
    EnvoyBu's Avatar
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    Re: Cadillac ATS Woes...

    Quote Originally Posted by Lmanaro View Post
    I had a the steering wheel issue. Cadillac repaired it. Bulletin #pic5729 and removed acoustic foam from steering shaft and replaced the sir coil in the steering column for a noise when turning
    Did it sound like mine?

  11. #10
    rokkerz is offline Cadillac Owners Member
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    Re: Cadillac ATS Woes...

    We have a sound exactly like your second video. It seems to be coming from the headliner near the OnStar button. It's in now for the second time trying to correct.

    Quote Originally Posted by EnvoyBu View Post
    I've run into a lot of problems with my ATS lately.

    Some include some nasty creaks and rattles, steering that sounds like it came out of a wooden ship, and poor fit and finish, which included the HomeLink panel falling out and as a result rendering it useless.

    Here are some videos:

    http://www.youtube.com/watch?v=wHTCX8oavMU

    http://www.youtube.com/watch?v=klq7T_f6sq0



    I'm really starting to have second thoughts about the car and am thinking about asking my dealer on how to have GM buy the car back or at least give me a new one.

  12. #11
    Stevo Supremo's Avatar
    Stevo Supremo is offline Cadillac Owners Connoisseur
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    Re: Cadillac ATS Woes...

    lol sounds like a ship steering wheel haha! mine did that, I just took it in and well I dont know what they did but they fixed it.

  13. #12
    listrats is offline Cadillac Owners Fanatic
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    Re: Cadillac ATS Woes...

    Yea thats some annoying rattling, but there is probably some screw or clip loose. I really dont see GM buying back a car because of a rattle that likely has a simple fix.

  14. #13
    carpenter is offline Cadillac Owners Enthusiast
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    Re: Cadillac ATS Woes...

    Quote Originally Posted by listrats View Post
    Yea thats some annoying rattling, but there is probably some screw or clip loose. I really dont see GM buying back a car because of a rattle that likely has a simple fix.

    I don't know what other issues he ended up with in all, but they did buy it back and he got a 2014 ATS.

  15. #14
    ATSandSRXinMD is offline Cadillac Owners Member
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    Re: Cadillac ATS Woes...

    Quote Originally Posted by EnvoyBu View Post
    I've run into a lot of problems with my ATS lately.

    Some include some nasty creaks and rattles, steering that sounds like it came out of a wooden ship, and poor fit and finish, which included the HomeLink panel falling out and as a result rendering it useless.

    Here are some videos:

    http://www.youtube.com/watch?v=wHTCX8oavMU

    http://www.youtube.com/watch?v=klq7T_f6sq0



    I'm really starting to have second thoughts about the car and am thinking about asking my dealer on how to have GM buy the car back or at least give me a new one.
    I've had the same issues with the steering wheel and rattling (passenger seat, headliner, dashboard) - I've taken mine to the dealership three times and they've had the car for a total of nearly three weeks and have fixed none of the problems. There was a GM bulletin about a shim in the seats for rattling and I had to get it for them and it unfortunately did not correct the issue.

    I'd posted a thread hoping someone from Cadillac could step in to help since my dealer has not been able to but have not seen a response. It is especially frustrating since I come from a line of GM employees and have purchased two SRX's and this ATS in the last two years. The SRX's have been great but I dread driving the ATS because of how annoying the rattling, squeaking, creaking, and other issues are.

    I've been eyeing getting out of it and into something else - Cadillac or not. I'm amazed that Cadillac bought back yours and got you into a new one - I'd be ecstatic if they could do the same for me. I'm just waiting for the payoff to match its value before I abandon ship.

  16. #15
    EnvoyBu's Avatar
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    Re: Cadillac ATS Woes...

    Yep, in case anyone didn't know, Cadillac bought my car back and reimbursed me every penny I paid for the car (including my lease pull-ahead!).

    Link: http://www.gminsidenews.com/forums/f...stomer-145466/

    Also, today marks the one year anniversary of me picking up my first ATS. My, how time flies...
    Hoosier Daddy likes this.

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