CUE Update on ATS
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Cadillac ATS Technical Discussion Forum Discussion, CUE Update on ATS in Cadillac ATS Discussion Forums; I had my ATS Cue's system updated this week and am trying to understand what update I will actually receive. ...
  1. #1
    cubs57 is offline Cadillac Owners Member
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    CUE Update on ATS

    I had my ATS Cue's system updated this week and am trying to understand what update I will actually receive. I called the CUE hotline and they were of no help. Can anyone point me to a website or phone number where someone can explain the changes to my system? It's nice that Cadillac gave a $50 VISA card but I'm more interested to now details on the changes and nothing was provided.

    Thanks.

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  3. #2
    RippyPartsDept's Avatar
    RippyPartsDept is offline Hi, I'm Chris - Please Read My Signature
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    Re: CUE Update on ATS

    mostly bug fixes and performance upgrades
    almost no new features

    there is no official list of changes

    there's a thread ongoing somewhere here (in the CUE subforum i think) that owners are trying to use to compile a list of things that they have found to be different
    there's a bunch of smaller things but nothing major
    Chris Heath (RippyPartsDept) is an ASE Certified GM Parts Consultant at Rippy Automotive
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    ~~ Family owned and operated in Wilmington, NC since 1946 ~~
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  4. #3
    MyfirstCad is offline Cadillac Owners Member
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    Re: CUE Update on ATS

    Look at your Navi and AC icons, they have changes. Also it says "loading map" instead of "initializing" when you start the car.

  5. #4
    flycaster's Avatar
    flycaster is offline Cadillac Owners Enthusiast
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    Re: CUE Update on ATS

    Also, if you go Home Page>Settings>Software Info, the and get 23150273 as your version number, then you got updated.

  6. #5
    gfxbt is offline Cadillac Owners Fanatic
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    Got the update yesterday. Have to say, I'm pretty bummed out that you can't pause the radio anymore (or if you still can I haven't figured out how). $50 gift card and a fill up is a nice touch though.

  7. #6
    TMAC2000's Avatar
    TMAC2000 is offline Cadillac Owners Member
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    Re: CUE Update on ATS

    Hmm, so I may be getting a gift card in the near future?

  8. #7
    DavidL is offline Cadillac Owners Fanatic
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    Re: CUE Update on ATS

    I've had the CUE update; the pause and play function of the radio still works as it did before. Have your dealer check this.

  9. #8
    gfxbt is offline Cadillac Owners Fanatic
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    Got my CUE update today. Did not replace the hardware - just a software update. It sounds like it is based on what your car has (which probably means build date).

    In my 5 mile drive home from the dealer, I didn't notice a pause option for the radio. Is that feature gone? If so I am extremely disappointed. I hope I just didn't see it. If that isn't the case, lets hope they bring the pause radio feature back in a later update. Had I known I would lose that feature, I would not have updated.

    On a side not, I got a full tank of gas and a $50 Visa gift card. Nice touch.

    ----------

    Sorry for the dual post - for some reason it didn't show up the first time. You say the pause feature is still there. Where is it? Previously, there was a "bar" with a circular soft play/pause button you could toggle to pause/play. I don't see that now. In fact, the entire bar is gone (wherein the bar indicates your temporal location within the temporary recording).

  10. #9
    pever's Avatar
    pever is offline Cadillac Owners Fanatic
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    Re: CUE Update on ATS

    It is set in the Audio Menu... sorry that I cannot recall the name, but it is there to be turned back on... Mine was off after the update also.

  11. #10
    rspitler's Avatar
    rspitler is offline Cadillac Owners Fanatic
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    It's called time shifting and it is in the radio settings.

  12. #11
    gfxbt is offline Cadillac Owners Fanatic
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    Re: CUE Update on ATS

    Time shifting. Exactly. Found it last night when I was driving the car. I retract my previous statement. Extremely happy that Cadillac didn't do away with it. Thanks.

  13. #12
    TMAC2000's Avatar
    TMAC2000 is offline Cadillac Owners Member
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    Re: CUE Update on ATS

    So do I just need to go in and ask for an update or do I have to wait for a letter, call, or email for to set up an appointment?

  14. #13
    Hoosier Daddy's Avatar
    Hoosier Daddy is offline Moderator
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    Re: CUE Update on ATS

    Quote Originally Posted by TMAC2000 View Post
    So do I just need to go in and ask for an update or do I have to wait for a letter, call, or email for to set up an appointment?
    You can do either. It doesn't hurt to call the dealer and ask.

    In theory, you should be notified if your car needs it. But no system is foolproof. Even something as simple as the dealer mistyping your mailing address for GM's records can keep you from ever getting a notice.

  15. #14
    RippyPartsDept's Avatar
    RippyPartsDept is offline Hi, I'm Chris - Please Read My Signature
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    Re: CUE Update on ATS

    you can press the blue onstar button and have the onstar agent check for you
    or call your dealer
    Chris Heath (RippyPartsDept) is an ASE Certified GM Parts Consultant at Rippy Automotive
    Rippy is a Cadillac, Hummer, Saturn & Saab dealership & Official Saab Service Center
    ~~ Family owned and operated in Wilmington, NC since 1946 ~~
    We offer all forum members discounts on parts and freight
    phone: 800-RIPPY-22
    <-- insert standard boilerplate about posts not necessarily representing my employer, etc -->

  16. #15
    JChen's Avatar
    JChen is offline Cadillac Owners Member
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    Re: CUE Update on ATS

    Is the Time Shifting feature only on select models? I have a Performance and can't seem to find the setting under Radio options.

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