Bluetooth will not stay connected to Iphone 5 since update a little over a week ago
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Cadillac ATS General Discussion Forum Discussion, Bluetooth will not stay connected to Iphone 5 since update a little over a week ago in Cadillac ATS Discussion Forums; Ever since I downloaded the latest IOS update, my Bluetooth will not stay connected. I have never had an issue ...
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    abale is offline Cadillac Owners Member
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    Bluetooth will not stay connected to Iphone 5 since update a little over a week ago

    Ever since I downloaded the latest IOS update, my Bluetooth will not stay connected. I have never had an issue with this before and I have owned the car for over 1 year. The problem seems to have started with the latest update to my IPhone 5. It connects and disconnects constantly. Is this something that CUE needs to update? Anyone else with this issue?

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    abale is offline Cadillac Owners Member
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    Bluetooth Connectivity

    Ever since I updated the IOS on my Iphone 5 it will not stay connected to Bluetooth in my ATS. It connects and disconnects constantly.

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    Submariner409's Avatar
    Submariner409 is offline If it won't run, stick on fender vents
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    Re: Bluetooth Connectivity

    Site news and registration has nothing to do with ATS or Bluetooth.

    Please update your profile to show info on your car, year, approximate location - it sure makes advice easier for the guys in ATS.

    Moved.

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    Hoosier Daddy's Avatar
    Hoosier Daddy is offline Moderator
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    Re: Bluetooth Connectivity

    Quote Originally Posted by abale View Post
    Ever since I updated the IOS on my Iphone 5 it will not stay connected to Bluetooth in my ATS. It connects and disconnects constantly.
    That's not normal. You can test to see if another phone stays connected or if your iPhone stays connected to another car with similar bluetooth technology (another Cadillac for example) to see if your problem is your phone or your car. I'm sure your dealer will help you determine which if you don't want to do it on your own.

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    Hoosier Daddy's Avatar
    Hoosier Daddy is offline Moderator
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    Re: Bluetooth will not stay connected to Iphone 5 since update a little over a week a

    You posted this twice, once in another forum. Another moderator moved that one to the ATS forum. I am now merging the two.

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    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is online now Cadillac Customer Service
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    Re: Bluetooth Connectivity

    Quote Originally Posted by abale View Post
    Ever since I updated the IOS on my Iphone 5 it will not stay connected to Bluetooth in my ATS. It connects and disconnects constantly.
    Hello abale,

    I apologize that your phone will not stay connected after the latest update to your phone. Do you have the CUE system in your vehicle? If so, I would suggest reaching out to our Infotainment team at at 855-428-3669. They are open 8AM to 10PM EST, seven days a week. I hope this information helps as they are the best resource for the CUE system. Please keep me updated if they are able to assist. If you would like any assistance in setting up an appointment with a dealership to look into this further, please feel free to private message me or send me an email at socialmedia@gm.com with “ATTN GREG” in the subject line. I hope to hear from you soon.

    Gregory W.
    Cadillac Customer Care

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    Hoosier Daddy's Avatar
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    Re: Bluetooth will not stay connected to Iphone 5 since update a little over a week a

    abal, please go to your profile and add the year, model and collection (e.g. Luxury, Premium, etc.) of your Cadillac(s). That information greatly affects the answers to many questions. People who can help you often will ignore posts rather than going back and forth to get that information first.

    You can update the info here (under additional information): http://www.cadillacforums.com/forums...do=editprofile

    While you are there, enter your general location. Sometimes another member may offer to help with some problem or project in person but only if they see you are in their vicinity. Yes, yes, I know I use a joke city name but only because nobody in their right mind would ever offer to help me.

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    H-town_V's Avatar
    H-town_V is offline Cadillac Owners Fanatic
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    I'm learning so much from this thread... Thanks for all the info

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