Warranty question
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Cadillac ATS General Discussion Forum Discussion, Warranty question in Cadillac ATS Discussion Forums; Long time lurker first time poster. I have a 2013 ats great car hate the run flats. Anyways I have ...
  1. #1
    New cadillac ats is offline Cadillac Owners Member
    Automobile(s): Ats
    Join Date
    Jan 2014

    Warranty question

    Long time lurker first time poster. I have a 2013 ats great car hate the run flats. Anyways I have a question I recently hit a pothole and it messed up the headlight the light comes on the console. So I take the car to a dealership and I tell them the story about the pothole and the guy i am talking to doesn't look at it but says we can order you a new headlight for about 1300 because it is not covered under warranty since I caused it hitting a pothole. My question is I thought this would be covered I would think a headlight would be built to handle a bump in the road.

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  3. #2
    donavo's Avatar
    donavo is offline Cadillac Owners Connoisseur
    Automobile(s): ATS-V Coupe MT
    Join Date
    Feb 2011
    Los Angeles, California, Unite
    Go to a different dealer and just tell them you don't know what happened.

  4. #3
    roadpie4u is offline Cadillac Owners Enthusiast
    Automobile(s): ATS 2.0 M6 FE3
    Join Date
    Apr 2013
    Buffalo, NY

    Re: Warranty question

    Take it to another dealer - there's no way a simple pothole that didn't destroy the wheel, tire, or deploy the airbags should have messed up the headlight. Walk in and tell them the headlight doesn't work right - the why is irrelevant.

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