Ordered my Phantom Gray Performance - now the wait....
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  • 1 Post By Left Foot Love
  • 1 Post By Stevo Supremo
Cadillac ATS General Discussion Forum Discussion, Ordered my Phantom Gray Performance - now the wait.... in Cadillac ATS Discussion Forums; Greetings Everyone! I'm so excited, I can't hardly stand it. This will be my first new car and first time ...
  1. #1
    Left Foot Love is offline Cadillac Owners Member
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    Ordered my Phantom Gray Performance - now the wait....

    Greetings Everyone!

    I'm so excited, I can't hardly stand it. This will be my first new car and first time ever ordering a specific vehicle. Been reading here quite a bit, and all it does is make me crazy waiting!! Does anyone know (roughly) how long it takes for an ordered ATS to come in? I'm sure there are a lot of factors. I'm just looking for a ballpark. (1 month?, 2 months?)

    Thanks!

    wallus13 likes this.

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  3. #2
    GJB's Avatar
    GJB
    GJB is offline Cadillac Owners Connoisseur
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    Re: Ordered my Phantom Gray Performance - now the wait....

    The canned dealer answer is 6 to 8 weeks but I'm sure people will start posting their actual delivery time.

  4. #3
    Pie R Squared's Avatar
    Pie R Squared is offline Cadillac Owners Member
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    Re: Ordered my Phantom Gray Performance - now the wait....

    I ordered the car on Oct 3, car was built on Oct 30 and it arrived at the dealership in San Diego two weeks later, November 13. I picked up the car on November 14 so it was six weeks for me. Laura from Cadillac Customer Service on this Forum was a great help when it came to tracking my order and I had a excellent purchasing experience with my San Diego Mission Valley dealership, unlike the one I had with my Corvette.

    Would like to post pictures but having trouble loading, nothing seems to happen when I try to load a picture.

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    Stevo Supremo's Avatar
    Stevo Supremo is offline Cadillac Owners Connoisseur
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    Re: Ordered my Phantom Gray Performance - now the wait....

    Quote Originally Posted by GJB View Post
    The canned dealer answer is 6 to 8 weeks but I'm sure people will start posting their actual delivery time.
    hehe yeah I'm sure they will, but hey, when I ordered mine I liked people posting how long theres took.

    oh and mine took 3 weeks
    GJB likes this.

  7. #5
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
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    Re: Ordered my Phantom Gray Performance - now the wait....

    Quote Originally Posted by Left Foot Love View Post
    Greetings Everyone!

    I'm so excited, I can't hardly stand it. This will be my first new car and first time ever ordering a specific vehicle. Been reading here quite a bit, and all it does is make me crazy waiting!! Does anyone know (roughly) how long it takes for an ordered ATS to come in? I'm sure there are a lot of factors. I'm just looking for a ballpark. (1 month?, 2 months?)

    Thanks!
    Hello Left Foot Love,

    We are loving your enthusiasm for the order you placed! This is an exciting time when purchasing a new vehicle and congratulations. You are right, there are multiple factors subject to change throughout the process of getting your vehicle in your hands. The dealer/customer order to dealer lot is approximately 6-12 weeks. Some variables that may affect timing include: Availability of Vehicle Options - as some are designated as late availability, Transport Distance, and Production Sequencing (Order of Build). This is why we cannot provide an exact time frame. Do you have an order number? I can check and update you each week with your order status. We can continue our interactions via private message or email. I can be reached via email at socialmedia@gm.com and look forward to hearing from you.

    Sincerely,

    Laura M.
    Cadillac Customer Care

  8. #6
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
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    Re: Ordered my Phantom Gray Performance - now the wait....

    Quote Originally Posted by Pie R Squared View Post
    I ordered the car on Oct 3, car was built on Oct 30 and it arrived at the dealership in San Diego two weeks later, November 13. I picked up the car on November 14 so it was six weeks for me. Laura from Cadillac Customer Service on this Forum was a great help when it came to tracking my order and I had a excellent purchasing experience with my San Diego Mission Valley dealership, unlike the one I had with my Corvette.

    Would like to post pictures but having trouble loading, nothing seems to happen when I try to load a picture.
    Hello Paul,

    I am glad your purchasing experience with your dealer was a positive one. I was more than happy to assist you throughout your vehicle order process and am glad I was able to keep you updated. If you ever have additional questions, don't hesitate to contact us.

    Best Regards,

    Laura M.
    Cadillac Customer Care

  9. #7
    skip000 is offline Cadillac Owners Member
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    Re: Ordered my Phantom Gray Performance - now the wait....

    is the new phantom gray color darker than the 20013 ATS gray, which was discontinued...want a gray one, but only if it is a dark gray color

  10. #8
    JSATS is offline Cadillac Owners Fanatic
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    Re: Ordered my Phantom Gray Performance - now the wait....

    My 13 took over 12 weeks to come in. My 14 took less than 6 weeks.

  11. #9
    MadPhantom is offline Cadillac Owners Member
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    Re: Ordered my Phantom Gray Performance - now the wait....

    I drive a Phantom……love the color, you will too!!!! Congrats!

  12. #10
    MSG C5 is offline Cadillac Owners Fanatic
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    Re: Ordered my Phantom Gray Performance - now the wait....

    Quote Originally Posted by MadPhantom View Post
    I drive a Phantom……love the color, you will too!!!! Congrats!
    Let's see some pics!

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