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Cadillac ATS General Discussion Forum Discussion, Most common complaints. in Cadillac ATS Discussion Forums; I hate that the phone volume always reverts to a volume of 28. Ugh! Why can't it start at the ...
  1. #31
    Fraggy's Avatar
    Fraggy is offline Cadillac Owners Enthusiast
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    I hate that the phone volume always reverts to a volume of 28. Ugh! Why can't it start at the last level? Please Cadillac?

  2. #32
    bluztoo is offline Cadillac Owners Fanatic
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    Re: Most common complaints.

    Pretty please with sugar on it!

  3. #33
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    Re: Most common complaints.

    My biggest complaint is I don't get to drive it very often!

  4. #34
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    Re: Most common complaints.

    Quote Originally Posted by Fraggy View Post
    I hate that the phone volume always reverts to a volume of 28. Ugh! Why can't it start at the last level? Please Cadillac?
    Hello Fraggy,

    Thank you very much for your feedback regarding this feature. I will be sure to pass it along to the correct group within our organization. Thank you very much for your time.

    Gregory W.
    Cadillac Customer Care

  5. #35
    ATom92 is offline Cadillac Owners Member
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    Re: Most common complaints.

    1) Lack of LED lighting as a standard feature. I'm not asking for the HID swivel lights....just the simple LEDs... Hondas and Hyundai's have them on all their models.... What gives? I've sounded like a broken record on this topic....big pet peeve of mine when most of us are spending in the 40's + for this car.

    2) My seat creaks from time to time...had an issue with that a month back, dealer fixed it....however, there's now another creaking problem that I have not been able to pin point where its coming from..

    3) I'm actually very satisfied with CUE and the Navigation. Totally beats the I-Drive and Nav. in the 2011 BMW 3 that I came from

    4) Wish the passenger side mirror dimmed like the driver's and rear-view. Kinda stupid to not do the passenger side.

    5) Can't rip CD's to the vehicle's hard drive. That was a really cool feature my old BMW. As sophisticated as CUE is, I'm very surprised that the system can't download CD's into an onboard hard drive.

    6) Heated seats don't heat up as fast or keep as warm as the BMW....


    Other than these nit picky things, my ATS has been pretty much flawless.... Hope your's is too...

  6. #36
    Thunder Gray STS's Avatar
    Thunder Gray STS is offline Cadillac Owners Fanatic
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    Quote Originally Posted by RocketDawg

    Yes, I know it's supposed to do that but it doesn't. Goes up and down fine, but won't tilt. Not a big enough thing for a special trip to the dealer, but will tell them about it when we go in for the first oil change.
    That's because it doesn't tilt. The front part of the headrest accordions in and out. There is no tilt.

  7. #37
    greezychef is offline Cadillac Owners Fanatic
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    Re: Most common complaints.

    Quote Originally Posted by curve View Post
    Iím having an annoying issue with the factory all-weather floor mats. My right heel slides as Iím driving so I have to keep moving my foot. I ended up taking the all-weather mat out of the driver side and using the carpet mat to correct the issue. At some point Iím planning to modify the all-weather mat so that my heal stays in place.
    doooood, good to know. i was thinking about getting these.

  8. #38
    curve is offline Cadillac Owners Member
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    Re: Most common complaints.

    Quote Originally Posted by greezychef View Post
    doooood, good to know. i was thinking about getting these.
    yeah I'm hoping I can find something that will stick to the mat, maybe like a piece of adhesive carpet, so I can put the driver side mat back in.

  9. #39
    JSATS is offline Cadillac Owners Fanatic
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    Re: Most common complaints.

    Quote Originally Posted by curve View Post
    yeah I'm hoping I can find something that will stick to the mat, maybe like a piece of adhesive carpet, so I can put the driver side mat back in.
    How about Velcro on the mat and another piece on your heel.

    ----------

    On the first point the reason it's not on all models is to give the premium and performance models a distinctive look. Having them on all the Hyundai models doesn't make Hyundais more appealing to me. On your second point how old are you? I know I creak more than I used to and there are times that I make noises I've never heard before and wondered if they really came from me. Like you I also like CUE and the Nav. As far as the heated seats go I haven't had a chance to use them yet but from what your saying I may like them. I know my Audi seats got too warm and I didn't keep them on very long otherwise I would end up with monkey butt.
    Quote Originally Posted by ATom92 View Post
    1) Lack of LED lighting as a standard feature. I'm not asking for the HID swivel lights....just the simple LEDs... Hondas and Hyundai's have them on all their models.... What gives? I've sounded like a broken record on this topic....big pet peeve of mine when most of us are spending in the 40's + for this car.

    2) My seat creaks from time to time...had an issue with that a month back, dealer fixed it....however, there's now another creaking problem that I have not been able to pin point where its coming from..

    3) I'm actually very satisfied with CUE and the Navigation. Totally beats the I-Drive and Nav. in the 2011 BMW 3 that I came from

    4) Wish the passenger side mirror dimmed like the driver's and rear-view. Kinda stupid to not do the passenger side.

    5) Can't rip CD's to the vehicle's hard drive. That was a really cool feature my old BMW. As sophisticated as CUE is, I'm very surprised that the system can't download CD's into an onboard hard drive.

    6) Heated seats don't heat up as fast or keep as warm as the BMW....


    Other than these nit picky things, my ATS has been pretty much flawless.... Hope your's is too...

  10. #40
    cjnichols is offline Cadillac Owners Member
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    Re: Most common complaints.


    Hello GM,

    I have had enough...... I plan (after i get the check engine light fixed) to sell my 2013 ATS V-6. After 6 recalls and all the problems i have had (most minor) I can not keep driving the 50 miles to have this car repaired. I have 28,699 miles on it. I had it at the dealer for a week to repair a driver assist problem. Now the check engine light came on and back to the dealer i go tomorrow. I am off Cadillac and will try to find a car that was built with care. Sorry GM, I tried.
    Chris Nichols
    Baltimore Md.

  11. #41
    bp044 is offline Cadillac Owners Member
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    Re: Most common complaints.

    I like almost everything about my 2014 ATS 3.6 RWD except the CUE system. I find it difficult and dangerous to use. If I want to change the fan speed or temperature I must take my eye off the road. Even then I may not have achieved the correct settings because of the stupid touch controls.I did not renew the traffic portion of the Sirius subscription so now I am without traffic
    information. I am so dissatisfied with CUE I am shopping for the Audi S3. It has button controls for everything !

  12. #42
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    Re: Most common complaints.

    Quote Originally Posted by cjnichols View Post
    Hello GM,

    I have had enough...... I plan (after i get the check engine light fixed) to sell my 2013 ATS V-6. After 6 recalls and all the problems i have had (most minor) I can not keep driving the 50 miles to have this car repaired. I have 28,699 miles on it. I had it at the dealer for a week to repair a driver assist problem. Now the check engine light came on and back to the dealer i go tomorrow. I am off Cadillac and will try to find a car that was built with care. Sorry GM, I tried.
    Chris Nichols
    Baltimore Md.
    Hey Chris,

    I’m so sorry that you feel this way based on your current situation. We definitely take feedback like this very seriously. I will document your comments and concerns within our system. We rely heavily on the loyalty of our customers and certainly hope that one day we may be given the opportunity to earn your business again. If there is anything we can do to assist, please let us know.

    Respectfully,

    Shane M.
    Cadillac Customer Care

  13. #43
    silvrhand is offline Cadillac Owners Member
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    Re: Most common complaints.

    First off I love the ATS the paint color is awesome, and the stereo is just ridiculous love it for a stock system, and it gets great looks I love the styling and edges of the car.

    - the runflats on the 18" rims are just brutal, I've had two sidewall blowouts, and now moved to Michelin PSS.
    - the steering wheel controls are akward and too big/stick out.
    - the CUE system when I get a phone call doesn't revert to the previous screen before I took a call.
    - no updates on the CUE system at all.. hello Cadillac?
    - the CUE system makes me have to move my hand to see the screen where I need to touch, driver distraction issue. The top of the screen to switch between functions should always be available.
    - the TPMS sensors are constantly problematic, I've been to the dealer twice now and still constantly flagging me up even though pressure is good.
    - the headrest is a little uncomfortable and needs to be able to adjust back more, yes I know it does adjust backwards.
    - the tuning in the lower RPM range on the 2.0T could use a little work, sometimes it'll lag bad in the wrong gear and feel like it's really struggling, takes a second or two to come out of but when merging in Houston traffic, that can be a slight oh crap moment.
    - LED lights should have been the default for all headlights.
    - remote start/locking can be a bit finicky..

  14. #44
    tonio5555 is offline Cadillac Owners Member
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    Re: Most common complaints.

    Quote Originally Posted by ATom92 View Post

    1) Lack of LED lighting as a standard feature. I'm not asking for the HID swivel lights....just the simple LEDs... Hondas and Hyundai's have them on all their models.... What gives? I've sounded like a broken record on this topic....big pet peeve of mine when most of us are spending in the 40's + for this car.

    6) Heated seats don't heat up as fast or keep as warm as the BMW....


    Other than these nit picky things, my ATS has been pretty much flawless.... Hope your's is too...
    These are my only real gripes. I LOVE my ATS but I can't fathom how a $45,000 MSRP car doesn't come with even a simple LED setup. Hell I would've paid slightly more for it if it was an option. Also, the heated seats are not nearly as hot as my old Chevy Cobalt. Maybe it's just personal preference but I liked them noticeably hot. The ATS seats are warm at best.

  15. #45
    tex2670 is offline Cadillac Owners Fanatic
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    Re: Most common complaints.

    Quote Originally Posted by cjnichols View Post
    Hello GM,

    I have had enough...... I plan (after i get the check engine light fixed) to sell my 2013 ATS V-6. After 6 recalls and all the problems i have had (most minor) I can not keep driving the 50 miles to have this car repaired. I have 28,699 miles on it. I had it at the dealer for a week to repair a driver assist problem. Now the check engine light came on and back to the dealer i go tomorrow. I am off Cadillac and will try to find a car that was built with care. Sorry GM, I tried.
    Chris Nichols
    Baltimore Md.
    Sorry you have had such a hassle, but the closest Caddy dealer to Baltimore is 50 miles away?

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