My ATS 2.0T Cue weird today
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Cadillac ATS General Discussion Forum Discussion, My ATS 2.0T Cue weird today in Cadillac ATS Discussion Forums; My car is only 4 days old and I was very happy untill today. I was on the way to ...
  1. #1
    bly441219 is offline Cadillac Owners Member
    Join Date
    Jun 2013
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    My ATS 2.0T Cue weird today

    My car is only 4 days old and I was very happy untill today. I was on the way to work and I tried to stop by bakery to get birthday cake for my girlfriend.
    I shut off the engine and open the door but, my Cue won't turn it off. It keep playing music by itself. I set it up with bluetooth not wired. I walked out and tried to lock the door but, it does not lock because, Cue is still on.
    I just went inside bakery anyway.
    After that happened I called Onstar and they transfer me to Cadillac Tech Support. They do not know what is happening and why is happened. I park my car at the parking lot and I was worried it might be happen again but, it worked just fine and everything off dark black as normally do.

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  3. #2
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is online now Cadillac Customer Service
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    Re: My ATS 2.0T Cue weird today

    Quote Originally Posted by bly441219 View Post
    My car is only 4 days old and I was very happy untill today. I was on the way to work and I tried to stop by bakery to get birthday cake for my girlfriend.
    I shut off the engine and open the door but, my Cue won't turn it off. It keep playing music by itself. I set it up with bluetooth not wired. I walked out and tried to lock the door but, it does not lock because, Cue is still on.
    I just went inside bakery anyway.
    After that happened I called Onstar and they transfer me to Cadillac Tech Support. They do not know what is happening and why is happened. I park my car at the parking lot and I was worried it might be happen again but, it worked just fine and everything off dark black as normally do.
    Hello bly441219,

    I apologize that your CUE did not shut off when you turned off your ATS today. Please keep us updated if you experience this again so we can get you into a dealership for diagnosis. I am happy to hear that when you got back everything was normal. Thank you very much for your time.

    Gregory W.
    Cadillac Customer Care

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