To start off, I love cars, in 2010 the SRX got my attention and I got one. It was a performance version I believe, it had a lot of techie stuff. I was unimpressed with fit and finish, yet, good materials. I also hated that the 'chrome tipped exhaust' was just rings around the real exhaust, otherwise good car!
Anyways... fast forward to yesterday, I got a 2013 ATS, new, premium with performance package. Black on black with the updated wheels.
I did my research. I liked the styling better than the competition, read many articles and watched a lot of videos. I test drove one that I was told was EXACTLY THE SAME and FULLY LOADED, except it had the diamond coat black paint instead of black raven. Well that all made sense to me because the one I wanted with black raven paint was also there, same basic price but a little higher due to the wheel cost.
I finally get done after 3 days of going back and forth with paperwork, to come in and pick it up. Everything about the car is perfect except I get in the car and a HUGE glaring problem. There's no heated seats or heated steering wheel. Now I have had 7 cars in my life, my first bing a 2001 manual VW Jetta GLS, and ALL of them have had heated seats... for a #49,630 car, it should have heated seats.
Of course I read the entire window sticker, I talked to my sales person, and yes I never asked specifically 'does it have heated seats?' but he told me it was 'fully loaded' and the thing comes standard with much more expensive things than heated seats such as a HUD, sensors everywhere, back up camera upgraded sound system etc.
So I get in after buying it with the sales person and I say...no heated seats? He says, yes that's another package. I said but you said this was fully loaded? He said well its fully loaded meaning the highest trim level.
I'm not one to want to blow my top or be a jerk so I just said to myself, get over it, its not worth the fight. But I'm a little annoyed by it and was wondering if anyone else had this problem or what I might do about it.