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Cadillac ATS General Discussion Forum Discussion, 4th stock radio being installed... in Cadillac ATS Discussion Forums; Originally Posted by barlowc One very strange thing I noticed (and added to the list prior to my visit) was ...
  1. #31
    Hoosier Daddy's Avatar
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    Re: 4th stock radio being installed...

    Quote Originally Posted by barlowc View Post
    One very strange thing I noticed (and added to the list prior to my visit) was that the center zone in the cluster display does not even have the Phone mode that is discussed on Page 5-10 in the Owner's Manual. It only lists options for Audio, Nav, and Settings. How does a bug like that make it into the system without someone noticing?
    Did you check screen 2 and 3 to make sure Phone didn't get moved there?

  2. #32
    barlowc is offline Cadillac Owners Member
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    Re: 4th stock radio being installed...

    Quote Originally Posted by Hoosier Daddy View Post
    Did you check screen 2 and 3 to make sure Phone didn't get moved there?
    By screen 2 and 3 do you mean the other two zones - the left and the right - in the display in the cluster? If so, my understanding (which may be wrong) is that those area can display the various DIC options. The center zone is a bit different and should display Audio, Nav, Phone, and Settings.

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    Re: 4th stock radio being installed...

    Quote Originally Posted by barlowc View Post
    By screen 2 and 3 do you mean the other two zones - the left and the right - in the display in the cluster? If so, my understanding (which may be wrong) is that those area can display the various DIC options. The center zone is a bit different and should display Audio, Nav, Phone, and Settings.
    No, the CUE touch screen has 3 pages so there is room for future apps and so any apps can be organized the way you want. I have no use for Pandora, so I moved it to page 2 so I didn't have to look at it or accidentally tap it. I'll dio the same for XM when the trial is up. CUE only displays one page at a time. If page 2 or 3 have any apps on them, there will be small dots at the bottom of each page indicating other pages have apps. Just touch the dots to change to the other pages.

  4. #34
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    Re: 4th stock radio being installed...

    Quote Originally Posted by Hoosier Daddy View Post
    No, the CUE touch screen has 3 pages so there is room for future apps and so any apps can be organized the way you want. I have no use for Pandora, so I moved it to page 2 so I didn't have to look at it or accidentally tap it. CUE only displays one page at a time. If page 2 or 3 have any apps on them, there will be small dots at the bottom of each page indicating other pages have apps. Just touch the dots to change to the other pages.
    I see. I don't have CUE; I have the base system.

  5. #35
    MASCAD is offline Cadillac Owners Member
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    Re: 4th stock radio being installed...

    Quote Originally Posted by barlowc View Post
    By screen 2 and 3 do you mean the other two zones - the left and the right - in the display in the cluster? If so, my understanding (which may be wrong) is that those area can display the various DIC options. The center zone is a bit different and should display Audio, Nav, Phone, and Settings.
    Post deleted.

  6. #36
    barlowc is offline Cadillac Owners Member
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    Re: 4th stock radio being installed...

    Quote Originally Posted by MASCAD View Post
    The center section will display various options IF you select the particular option to be displayed. Maybe audio isn't selected (checked). Take a look at section 5 in the manual for more detail. It's around page 5-24.
    Hmm... I will have to take another look and make sure I haven't missed something and there's a simple solution. But give a) I've reset everything to factory settings more than once, and b) I have a laundry list of other problems with the system, I still tend to think that there's more to it. But thank you for the information!

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    Re: 4th stock radio being installed...

    Quote Originally Posted by barlowc View Post
    Hmm... I will have to take another look and make sure I haven't missed something and there's a simple solution. But give a) I've reset everything to factory settings more than once, and b) I have a laundry list of other problems with the system, I still tend to think that there's more to it. But thank you for the information!

    I actually deleted that post. I was picturing what your problem was and what I said isn't correct for the center section of the DIC. Let me try this again lol. Like you said in an earlier post, when the center section of the DIC is selected there should be 4 icons on the left side of the section--> compass, phone, settings and audio and by scrolling and selecting one, it will be displayed in the center section. Well, that's what is suppose to happen at least.

    It seems you are saying that there isn't a audio icon appearing in the center section which you can select. Are there any icons or is just the audio icon missing?

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    Re: 4th stock radio being installed...

    Quote Originally Posted by MASCAD View Post
    when the center section of the DIC is selected there should be 4 icons on the left side of the section--> compass, phone, settings and audio and by scrolling and selecting one, it will be displayed in the center section. Well, that's what is suppose to happen at least. It seems you are saying that there isn't a audio icon appearing in the center section which you can select. Are there any icons or is just the audio icon missing?
    Exactly. There simply isn't an icon for Phone for select. The other 3 are there.

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    Re: 4th stock radio being installed...

    And if you select any of the 3 and it will be displayed in the center section as it should be?

  10. #40
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    Re: 4th stock radio being installed...

    Quote Originally Posted by MASCAD View Post
    And if you select any of the 3 and it will be displayed in the center section as it should be?
    Correct. Although, one of the items on my laundry list is what I mentioned in an earlier post in this thread. If I turn it to Nav and leave it there when I turn off the car, I have a 50/50 change of whether it'll be on Nav or Audio when I start it the next time (which I find really annoying). I just found that the 2013 SRX loaner that I'm driving does the same thing.

  11. #41
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    Re: 4th stock radio being installed...

    Update: my non-cue ATS has done something weard last weekend, I heard a click sound when I started the car and I noticed that the clock had reseted to 12:00 exactly the same way when you disconnect the pole of the battery, but my favorites and other settings seemed not affected. The SD card system is a joke to a point were I stopped using it, among other bugs that I reported in my previous report I have noticed a new one lately, the system sometimes remember what song was playing at restart which is what you want but most of the time it starts over to the folder on top of the alphabetic order, it is so annoying to have to drill down in the folders that I have lost patience about it. Anyways, like I said their software was probably not tested enough prior to release, hopefully they will release a software update before I return the car from my 36 months lease. LOL

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    Re: 4th stock radio being installed...

    Update: After my ATS sat at the dealer for two days without being looked at, they called today and said they reproduced my problem(s) and are replacing the radio / center stack. Oh boy... this sounds like the beginning of the path AmerLux has been on.

  13. #43
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    Quote Originally Posted by barlowc
    Update: After my ATS sat at the dealer for two days without being looked at, they called today and said they reproduced my problem(s) and are replacing the radio / center stack. Oh boy... this sounds like the beginning of the path AmerLux has been on.
    Good luck man, these nonCUE units are trouble.

  14. #44
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    Re: 4th stock radio being installed...

    Quote Originally Posted by barlowc View Post
    Update: After my ATS sat at the dealer for two days without being looked at, they called today and said they reproduced my problem(s) and are replacing the radio / center stack. Oh boy... this sounds like the beginning of the path AmerLux has been on.
    Hello barlowc,

    We are very sorry for the delay and any inconvenience you have encountered thus far. We appreciate your patience and if there is any assistance you need going forward, let us know here and we will get involved. We are here to help.

    Reggie B.
    Cadillac Customer Care

  15. #45
    barlowc is offline Cadillac Owners Member
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    Re: 4th stock radio being installed...

    Quote Originally Posted by Cadillac Cust Svc View Post
    Hello barlowc,

    We are very sorry for the delay and any inconvenience you have encountered thus far. We appreciate your patience and if there is any assistance you need going forward, let us know here and we will get involved. We are here to help.

    Reggie B.
    Cadillac Customer Care
    So, further down the AmerLux path I go. The dealer put in a new center stack today and it didn't fix anything. I received a call late this afternoon telling me such. At least they tested the attempted "fix" before returning the vehicle to me. But now I have to wait until Monday when they can again contact GM technical support and figure out what to do next. This REALLY concerns me! I purchase a $40K+ vehicle which has an unknown problem from the get-go. That's not what I signed papers for and I'm wondering if my ATS purchase versus the 328i was a mistake.

    Reggie B. @ Cadillac Customer Care, I appreciate your offer of assistance. Can you PM me and let me know how you and the Cadillac Customer Care department can help me with this?

    AmerLux, how's your XM-demo "fix" working out for you?

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