Trouble Getting List of Tagged Songs on Cue Using Sirius XM
cadillac ats forums cadillac ats forums
CadillacForums.com is the premier Cadillac Forum on the internet. Registered Users do not see the above ads.
+ Reply to Thread
Results 1 to 9 of 9
Cadillac ATS General Discussion Forum Discussion, Trouble Getting List of Tagged Songs on Cue Using Sirius XM in Cadillac ATS Discussion Forums; I hook my iPhone 5 into the secret cubby via USB when driving. I have found the ability to tag ...
  1. #1
    vvv335i is offline Cadillac Owners Member
    Join Date
    Oct 2012
    Age
    40
    Posts
    14

    Trouble Getting List of Tagged Songs on Cue Using Sirius XM

    I hook my iPhone 5 into the secret cubby via USB when driving. I have found the ability to tag songs when I hear them on Sirius but I get an error message that says the list of tagged songs will be available when I attach and sync an iPod. Anyone know how this works? My iPhone 5 should be the iPod in this case.

  2. Remove Advertisements
    CadillacForums.com
    Advertisements
     

  3. #2
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
    Automobile(s): All Cadillac vehicles!
    Join Date
    Mar 2010
    Location
    Michigan
    Posts
    10,912

    Re: Trouble Getting List of Tagged Songs on Cue Using Sirius XM

    Quote Originally Posted by vvv335i View Post
    I hook my iPhone 5 into the secret cubby via USB when driving. I have found the ability to tag songs when I hear them on Sirius but I get an error message that says the list of tagged songs will be available when I attach and sync an iPod. Anyone know how this works? My iPhone 5 should be the iPod in this case.
    Hello vvv335i,

    There is a CUE support group that can be reached at 855-428-3669. Hours of Operation: 8:00am to 10:00pm EST, seven days a week. Please let me know if they are able to assist you with this concern. Feel free you private message me on this forum with any additional questions or concerns.

    Regards,

    Laura M.
    Cadillac Customer Service

  4. #3
    lexino is offline Cadillac Owners Member
    Join Date
    May 2013
    Age
    32
    Posts
    6

    Re: Trouble Getting List of Tagged Songs on Cue Using Sirius XM

    Quote Originally Posted by vvv335i View Post
    I hook my iPhone 5 into the secret cubby via USB when driving. I have found the ability to tag songs when I hear them on Sirius but I get an error message that says the list of tagged songs will be available when I attach and sync an iPod. Anyone know how this works? My iPhone 5 should be the iPod in this case.

    Were you able to fix it ?? I'm having the same issue with my iPod !!

  5. #4
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
    Automobile(s): All Cadillac vehicles!
    Join Date
    Mar 2010
    Location
    Michigan
    Posts
    10,912

    Re: Trouble Getting List of Tagged Songs on Cue Using Sirius XM

    Quote Originally Posted by lexino View Post
    Were you able to fix it ?? I'm having the same issue with my iPod !!
    Hi lexino,

    I don't know if you saw my previous thread, but CUE can be contacted at 855-428-3669. Please let me know if you do get in contact with them and if they are able to assist you. Feel free to private message me with any questions or concerns.

    Sincerely,

    Laura M.
    Cadillac Customer Service

  6. #5
    vvv335i is offline Cadillac Owners Member
    Join Date
    Oct 2012
    Age
    40
    Posts
    14
    Quote Originally Posted by Cadillac Cust Svc

    Hi lexino,

    I don't know if you saw my previous thread, but CUE can be contacted at 855-428-3669. Please let me know if you do get in contact with them and if they are able to assist you. Feel free to private message me with any questions or concerns.

    Sincerely,

    Laura M.
    Cadillac Customer Service
    No luck here the customer service group at Cadillac is stumped. They feel the tags must be stored somewhere in iTunes when you physically sync with a cable to the computer but nobody knows where. Any other ideas?

  7. #6
    lexino is offline Cadillac Owners Member
    Join Date
    May 2013
    Age
    32
    Posts
    6

    Re: Trouble Getting List of Tagged Songs on Cue Using Sirius XM

    I tried syncing it too .... no luck .....keep getting the error when I start up the car

  8. #7
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
    Automobile(s): All Cadillac vehicles!
    Join Date
    Mar 2010
    Location
    Michigan
    Posts
    10,912

    Re: Trouble Getting List of Tagged Songs on Cue Using Sirius XM

    Hi All,

    I can try to contact other internal resources to see if there is other feedback with this concern. If you private message me with your VIN, I can gather additional information and research this on your behalf.

    Laura M.
    Cadillac Customer Service

  9. #8
    Dave3283's Avatar
    Dave3283 is offline Cadillac Owners Fanatic
    Automobile(s): ATS, 2.0t - Performance
    Join Date
    Jan 2013
    Location
    Ontario, Canada
    Posts
    206
    Shouldn't be this tricky....same problem, iPhone 4s.

  10. #9
    vvv335i is offline Cadillac Owners Member
    Join Date
    Oct 2012
    Age
    40
    Posts
    14
    Ok found it. When you sync your phone with iTunes. It will create a playlist called Tagged that will be visible when you do the following:


    Goto iTunes

    Goto iTunes Store

    In the upper right Goto library

    On the left you will see playlists under the music heading

    Tagged will be one of the playlists

Quick Reply Quick Reply

Register Now

Please enter the name by which you would like to log-in and be known on this site.
If you do not want to register, fill this field only and the name will be used as user name for your post.

Please enter a password for your user account. Note that passwords are case-sensitive.

Please enter a valid email address for yourself.

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Bookmarks

Cadillac Posting Rules

  • You may post new threads
  • You may post replies
  • You may not post attachments
  • You may not edit your posts
Read about Lincoln | Buick | Kia Forte Forum
Need products for your Cadillac? Check out your options at the links below:

custom floor mats | Cadillac Chrome and Black Chrome Wheels | window tinting