CUE Update!
cadillac ats forums cadillac ats forums
CadillacForums.com is the premier Cadillac Forum on the internet. Registered Users do not see the above ads.
+ Reply to Thread
Page 1 of 8 1 2 3 4 5 6 7 8 LastLast
Results 1 to 15 of 117
Like Tree9Likes
Cadillac ATS General Discussion Forum Discussion, CUE Update! in Cadillac ATS Discussion Forums; Great news, while on the phone with OnStar they informed me that there are a couple recalls on the car: ...
  1. #1
    josefelipe is offline Cadillac Owners Member
    Join Date
    Nov 2012
    Posts
    47

    CUE Update!

    Great news, while on the phone with OnStar they informed me that there are a couple recalls on the car: for the CUE and turbo exhaust. Looking forward to the improvements!

  2. Remove Advertisements
    CadillacForums.com
    Advertisements
     

  3. #2
    YankeeVic is offline Cadillac Owners Member
    Automobile(s): NONE... Yet
    Join Date
    Oct 2012
    Posts
    66
    Katie, can you confirm this information? Are there current recalls for the ATS on the CUE & turbo?

  4. #3
    bungee91 is offline Cadillac Owners Fanatic
    Automobile(s): 2013 Opulent ATS 2.0T Premium Manual
    Join Date
    Sep 2012
    Location
    North Aurora, IL
    Posts
    335

    Re: CUE Update!

    Quote Originally Posted by YankeeVic View Post
    Katie, can you confirm this information? Are there current recalls for the ATS on the CUE & turbo?
    There doesn't need to be a confirmation, there is an update for Cue that has been talked about for a while now, and also yes the bolts on the exhaust manifold or turbo have to be checked for correct torque (some are apparently loose leading to rattles, and other bad things).

  5. #4
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
    Automobile(s): All Cadillac vehicles!
    Join Date
    Mar 2010
    Location
    Michigan
    Posts
    10,888

    Re: CUE Update!

    Quote Originally Posted by YankeeVic View Post
    Katie, can you confirm this information? Are there current recalls for the ATS on the CUE & turbo?
    Hi YankeeVic! I'm sorry that I can't provide any widespread recall information; however, I am able to research individual ATS vehicles to see if there are any current open recalls on them.

    So, if anyone is wondering whether there are current recalls that apply to their specific ATS, feel free to send me the last eight of your VIN and I can check for you. I'm available via email at Katie_Lucille@gmexpert.com and also available via private message through the forum!

    Best,

    Katie
    Cadillac Customer Service

  6. #5
    ATurboS is offline Cadillac Owners Member
    Join Date
    Feb 2013
    Posts
    20
    I talked to a Cadillac rep today because I was having issues with my DIC and he also confirmed a recall update for the cue and the recall number is N120293. He told me all I had to do was take the ATS in. I will wait though to see if the rumors about a the $50 GC and Full Tank of Gas is true.

  7. #6
    turbo2.0 is offline Cadillac Owners Fanatic
    Automobile(s): ATS 2.0T
    Join Date
    Feb 2013
    Posts
    106

    Re: CUE Update!

    be patient, letters go out March 1st

  8. #7
    drsketch is offline Cadillac Owners Member
    Automobile(s): ATS
    Join Date
    Feb 2013
    Location
    Pittsburgh, PA
    Posts
    62

    Re: CUE Update!

    Quote Originally Posted by ATurboS View Post
    the rumors about a the $50 GC and Full Tank of Gas is true.
    What rumors? I never heard??

  9. #8
    ATurboS is offline Cadillac Owners Member
    Join Date
    Feb 2013
    Posts
    20
    Quote Originally Posted by drsketch

    What rumors? I never heard??
    It's on another post here. I'm on my iPhone app now so I can't search for it. Basically what people are hearing is that you will get a letter in the mail telling you to schedule an appointment to get CUE updated. Since its a 12 hour update they will give you a loaner, $50 Visa gift card and a full tank of Gas.

  10. #9
    bungee91 is offline Cadillac Owners Fanatic
    Automobile(s): 2013 Opulent ATS 2.0T Premium Manual
    Join Date
    Sep 2012
    Location
    North Aurora, IL
    Posts
    335

    Re: CUE Update!

    I don't think it will matter if you get the update done now, or wait for your letter to come.
    If you're entitled to $50 you'll get it, the only thing you'll be waiting on if you don't schedule prior is your Cue update and a useless postcard..

  11. #10
    turbo2.0 is offline Cadillac Owners Fanatic
    Automobile(s): ATS 2.0T
    Join Date
    Feb 2013
    Posts
    106

    Re: CUE Update!

    It is more so to the point that most dealers will not admit to having the ability to get the program done yet, they are more focused on getting their inventory updated first since it has not been offically released yet.

  12. #11
    Hoosier Daddy's Avatar
    Hoosier Daddy is online now Moderator
    Automobile(s): 2013 ATS Performance 2.0T M6
    Join Date
    Feb 2013
    Location
    Winchestertonfieldville, AZ
    Age
    65
    Posts
    3,568

    Re: CUE Update!

    Quote Originally Posted by turbo2.0 View Post
    .... they are more focused on getting their inventory updated first since it has not been offically released yet.
    So if we want the $50 and free tank of gas we need to buy it from inventory BEFORE they can fix it. Thanks for the heads up! LoL

  13. #12
    ddawson is offline Cadillac Owners Enthusiast
    Automobile(s): 2014 CTS PREMIUM SEDAN 3.6 RWD
    Join Date
    Oct 2007
    Posts
    955

    Re: CUE Update!

    Quote Originally Posted by Hoosier Daddy View Post
    So if we want the $50 and free tank of gas we need to buy it from inventory BEFORE they can fix it. Thanks for the heads up! LoL
    I don't think GM likes you, you're too smart.

  14. #13
    Nite_Hawk is offline Cadillac Owners Member
    Automobile(s): ATS 2.0T
    Join Date
    Oct 2012
    Location
    Las Vegas, nv
    Posts
    98

    Re: CUE Update!

    I talked to my service rep at the dealer, and it comes out March 1. I'm scheduled for March 4 to have the car dropped off and updated. I can't wait, because anytime i use pandora, it locks the system up, and the lag time between the other is apps is rediculious.

  15. #14
    Hoosier Daddy's Avatar
    Hoosier Daddy is online now Moderator
    Automobile(s): 2013 ATS Performance 2.0T M6
    Join Date
    Feb 2013
    Location
    Winchestertonfieldville, AZ
    Age
    65
    Posts
    3,568

    Re: CUE Update!

    Quote Originally Posted by ddawson View Post
    I don't think GM likes you, you're too smart.
    Not smart.... just devious as all get out

  16. #15
    ATurboS is offline Cadillac Owners Member
    Join Date
    Feb 2013
    Posts
    20
    Decided to just go ahead and get the update before letters got mailed out. Have an appointment for Friday.

Quick Reply Quick Reply

Register Now

Please enter the name by which you would like to log-in and be known on this site.
If you do not want to register, fill this field only and the name will be used as user name for your post.

Please enter a password for your user account. Note that passwords are case-sensitive.

Please enter a valid email address for yourself.

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Bookmarks

Cadillac Posting Rules

  • You may post new threads
  • You may post replies
  • You may not post attachments
  • You may not edit your posts
Read about Lincoln | Buick | Kia Forte Forum
Need products for your Cadillac? Check out your options at the links below:

custom floor mats | Cadillac Chrome and Black Chrome Wheels | window tinting