[onebadcad]

Some stated that they do not agree, but understand GM's actions due to the documents are copyrighted. I would only agree if the following were done:

1) Each TSB is sent via certified letter or courier
2) Each owner is contacted via phone by Cadillac Assistance
3) GM provides an easy to navigate site which allows access to all TSBs

Pretty certain numbers one and two are not the current policy, as I have yet to receive a TSB and I purchased my V brand new in August 2004. Not sure about number three, as if so, it has never been promoted by GM. I am thankful to Reed and his site, as my alarm was inactivated by the factory, and due only to the information provided freely from Reed's site was the dealer able to know about the problem-I actually had to print the bulletin as the dealership had no clue what I was talking about. Reed's site attracts more consumers to the V than it discourages, they should be paying him a monthly royalty in the high five-figure range! Copyrights should be enforced when they protect the maker/author, in this instance I only see a selfish and covert motive.