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Originally Posted by syrob@MSN.COM Sorry, the blame goes to GM for not testing or not watching the store...
Syrob |
Of course GM is still responsible to make the product acceptable to the consumer. My point was that the sunroof comes from a source that makes millions of sunroofs for cars of nearly ever make. So they have a very good track record for making reliable sunroofs. It just so happens that some of the ones installed in the SRX have a problem which I'm sure will be found and fixed over time. GM has a problem with a product that came from one of companies that supply products for their cars.
How can you say that GM didn't test the sunroof? Or are you trying to say that GM knew of the problem and put it on the car anyway? I don't believe GM or Cadillac knowingly installed a product in their cars that will give them a problem. Every auto maker wants to make a car that people like and doesn't have a problem with it at all. Nothing is perfect.
I'm not defending GM here. My SRX is the first GM product I've ever owned. I just don't think for a second that any other auto maker does things any different than GM. As with any other issue on any other car, sometimes things just happen. A part fails, a design is not as good as it could be, etc. Life goes on.