help broken fob
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2009-2015 Cadillac CTS-V General Discussion Discussion, help broken fob in Cadillac CTS-V Series Forum - 2009-2015; I bought my 09 v about a month ago and the dealership only had one key which was falling apart. ...
  1. #1
    atcbrownie is offline Cadillac Owners Member
    Automobile(s): 2009 Cts-v
    Join Date
    Mar 2012
    Posts
    48

    help broken fob

    I bought my 09 v about a month ago and the dealership only had one key which was falling apart. I ordered 2 new keys in hopes that they would get here before the original completely broke. Well they were about a day too late.

    I have been trying all day to program them with no luck. I oredered them from GM so I know that they are the correct keys.

    After the 30 mins process the dic reads ready to learn electronic key # 1 but it just sits there and does nothing.

    Am I missing something or is there something wrong? I don't want to have to pay to tow to the dealership if I don't have to. Any help is appreciated.

    Thanks
    Jason


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  3. #2
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
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    Mar 2010
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    Detroit, USA
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    Re: help broken fob

    Hi Jason,

    I'm sorry to hear that! Apologies for my confusion, but would you mind giving a little more detail in regards to your programming steps? Have you been following a specific section of your manual for troubleshooting?

    Best,

    Katie
    Cadillac Customer Service

  4. #3
    atcbrownie is offline Cadillac Owners Member
    Automobile(s): 2009 Cts-v
    Join Date
    Mar 2012
    Posts
    48
    Thread Starter

    Re: help broken fob

    Katie thanks for your response. Yes I was following the directions in the manual and it took me about 15 tries but I finally got it working this morning. I actually tried so many times yesterday that I killed my battery so I had to let it charge overnight. But first try this morning it worked. All is good now.

    Thanks
    Jason

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  6. #4
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
    Join Date
    Mar 2010
    Location
    Detroit, USA
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    Re: help broken fob

    Thanks for the update, Jason! So glad you got the transmitter to work, although I'm sorry to hear that it took so many tries! I have documented your concerns, and I hope there are no more vehicle frustrations in your future.

    Best,

    Katie
    Cadillac Customer Service

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