Vagon at dealership but no invoice. Help!
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2009-2014 Cadillac CTS-V General Discussion Discussion, Vagon at dealership but no invoice. Help! in Cadillac CTS-V Series Forum - 2009-2014; My CTS-V wagon was produced last week and arrived at the dealership yesterday but they have not received an invoice. ...
  1. #1
    miroad is offline Cadillac Owners Member
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    Vagon at dealership but no invoice. Help!

    My CTS-V wagon was produced last week and arrived at the dealership yesterday but they have not received an invoice. I've been in touch with another buyer who's also in the same boat (his Vagon was produced last Wednesday). We both have the VINs. My car is ready for delivery but without an invoice the dealer can't deliver it. GM-4-LIFE has checked for me also but can't pull up the invoice. Any help out there?

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    Z71's Avatar
    Z71
    Z71 is offline Cadillac Owners Connoisseur
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    Re: Vagon at dealership but no invoice. Help!

    Not much you can do about it. There must be some snag be it with the computers or the car. I know for a while they were not releasing 2014 Camaros because of an issue with some safety sticker that are on the sun visors. Could be something like that.

  4. #3
    neuronbob's Avatar
    neuronbob is offline Cadillac Owners Connoisseur
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    Re: Vagon at dealership but no invoice. Help!

    Sounds awful. Perhaps the dealer will let you at least test drive it?

  5. #4
    miroad is offline Cadillac Owners Member
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    Re: Vagon at dealership but no invoice. Help!

    I'll give it a day or two and if it doesn't show up I may cancel and buy a Tesla Model S.

  6. #5
    1997BlackETC's Avatar
    1997BlackETC is offline Cadillac Owners Connoisseur
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    Re: Vagon at dealership but no invoice. Help!

    Maybe Government Motors is closed with the shutdown?

  7. #6
    Cadillac Cust Svc's Avatar
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    Re: Vagon at dealership but no invoice. Help!

    Quote Originally Posted by miroad View Post
    My CTS-V wagon was produced last week and arrived at the dealership yesterday but they have not received an invoice. I've been in touch with another buyer who's also in the same boat (his Vagon was produced last Wednesday). We both have the VINs. My car is ready for delivery but without an invoice the dealer can't deliver it. GM-4-LIFE has checked for me also but can't pull up the invoice. Any help out there?
    Hello miroad,

    I am sorry to hear that your dealership has not received an invoice for your vehicle yet. Could you provide me with your name, contact info, sales rep, and dealership you have been working with so that I can contact them regarding this concern? Thank you very much for your time.

    Gregory W.
    Cadillac Customer Care

  8. #7
    miroad is offline Cadillac Owners Member
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    Re: Vagon at dealership but no invoice. Help!

    Greg,
    Sent you a PM.

  9. #8
    GM-4-LIFE's Avatar
    GM-4-LIFE is offline Cadillac Owners Connoisseur
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    Re: Vagon at dealership but no invoice. Help!

    I just checked again for you a few minutes ago and still no invoice. Hang in there. It will pop up soon, I'm sure.

  10. #9
    bbradyc5 is offline Cadillac Owners Member
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    Re: Vagon at dealership but no invoice. Help!

    While we're at it...I am now in the same boat as MIROAD....2014 Vagon sitting at dealer but they have no invoice to let me come and pick it up....come on Cadillac, get your shit together. 4 month order wait and now it's held up because the dealer can't get an invoice

    Greg...hope you're on it

    Quote Originally Posted by GM-4-LIFE View Post
    I just checked again for you a few minutes ago and still no invoice. Hang in there. It will pop up soon, I'm sure.

  11. #10
    neuronbob's Avatar
    neuronbob is offline Cadillac Owners Connoisseur
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    Re: Vagon at dealership but no invoice. Help!

    If it's any consolation, in six months you guys won't even remember the delay as you'll be downshifting into 3rd or 4th on the freeway as often as possible. I can understand how it's painful right now after a four-month wait, however.

  12. #11
    miroad is offline Cadillac Owners Member
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    Re: Vagon at dealership but no invoice. Help!

    Still no invoice and my dealer has no idea when they'll have it. The sales manager (who was off today) says that he's been on the phone and emailing up the GM ladder with no resolution. WTF? And I thought the government was f....d up!

  13. #12
    1997BlackETC's Avatar
    1997BlackETC is offline Cadillac Owners Connoisseur
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    Re: Vagon at dealership but no invoice. Help!

    Quote Originally Posted by neuronbob View Post
    If it's any consolation, in six months you guys won't even remember the delay as you'll be downshifting into 3rd or 4th on the freeway as often as possible. I can understand how it's painful right now after a four-month wait, however.
    Either that or the car will be at the dealer getting the rear end replaced, off center steering wheel re aligned and all the rattles and carpet that has come up fixed.

  14. #13
    CavemanB52's Avatar
    CavemanB52 is offline Cadillac Owners Enthusiast
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    Quote Originally Posted by 1997BlackETC View Post
    Either that or the car will be at the dealer getting the rear end replaced, off center steering wheel re aligned and all the rattles and carpet that has come up fixed.
    Go drive your overly expensive euro trash.

  15. #14
    GM-4-LIFE's Avatar
    GM-4-LIFE is offline Cadillac Owners Connoisseur
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    Re: Vagon at dealership but no invoice. Help!

    Quote Originally Posted by CavemanB52 View Post
    Go drive your overly expensive euro trash.
    LOL!! Word.

  16. #15
    CavemanB52's Avatar
    CavemanB52 is offline Cadillac Owners Enthusiast
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    I swear...! 1997 is like "Eor" from "Winnie the Pooh" A depressed jackass that shittes on everyone's parade. Now that he has extreme buyer's remorse from buying his AMG he comes back here to try and make himself feel better that, not only did he totaly F-up and get rid of his Vwagon and pay tens-of-thousands of dollars more for a over priced Euro trash MB, that he really doesn't like more than he did his V. He has figured out that the Damn MB with its awsome interior and its 3-4 more miles per gallon better gas mileage F-ing depreciates one dollar for every mile he drives the F-ing thing.

    You need therapy dude.
    MoistCabbage and dcc8203 like this.

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