Won't recognize my phone.
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2009-2014 Cadillac CTS-V General Discussion Discussion, Won't recognize my phone. in Cadillac CTS-V Series Forum - 2009-2014; I have a 2010 cts-v and I can't get it to recognize my phone or my I pod when I ...
  1. #1
    Wicked93 is offline Cadillac Owners Member
    Automobile(s): 2010 cts v
    Join Date
    Jul 2013
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    Won't recognize my phone.

    I have a 2010 cts-v and I can't get it to recognize my phone or my I pod when I plug it in amd my map doe sent recognize my house address. Dealer said there is nothing they can do about it. Is this true? I have a hard time believing that a car that is rather expensive can't do what a 20k Kia can.

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  3. #2
    Xaqtly's Avatar
    Xaqtly is offline Cadillac Owners Enthusiast
    Automobile(s): 2011 WD Vagon 6MT "Unobtainicorn"
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    Re: Won't recognize my phone.

    Are you using the GM-supplied cable to connect your phone? If it's an iPhone 5, are you using an Apple lightning adapter?

  4. #3
    RobF300 is offline Cadillac Owners Fanatic
    Automobile(s): 2011 CTS-V sedan HIS, 2012 CTS4 coupe- Her's
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    Re: Won't recognize my phone.

    ^^^ it wont work with a USB connection

  5. #4
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
    Automobile(s): All Cadillac vehicles!
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    Re: Won't recognize my phone.

    Quote Originally Posted by Wicked93 View Post
    I have a 2010 cts-v and I can't get it to recognize my phone or my I pod when I plug it in amd my map doe sent recognize my house address. Dealer said there is nothing they can do about it. Is this true? I have a hard time believing that a car that is rather expensive can't do what a 20k Kia can.
    Hello Wicked93,

    I am sorry you are experiencing trouble with connecting your phone and iPod. I would like the opportunity to further discuss your current situation. Please reach out to us via private message and include your full contact information, VIN and dealer name and location you worked with.

    Sincerely,

    Laura M.
    Cadillac Customer Care

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